Direct Client Billing Contractor position at PA (HYBRID) job vacancy

Vacancy expired!

Title: Billing Contractor (HYBRID)

Duration: 3-6 months; 40 hours per week

Location: DQE Communications Southside Pittsburgh

This will be a hybrid role but initial couple of weeks might be onsite for few days of Training. Billing Contractor Responsibilities:

3-5 years of experience required.
Ensure accurate and timely processing of Fiber @ Home customer invoices using multiple systems
Point of contact for questions related to account setup and billing for Fiber @ Home customers
Assist billing team with credit and collections efforts for both Fiber @ Home and commercial customers
Analyze customer contracts and execute accurate setup of billing rules within billing system
Generate weekly reports containing Fiber @ Home statistics including customer count, total revenue, past due amounts, etc.
Collaborate with cross functional peers to ensure accurate invoicing for active services
Additional ad hoc billing analysis may be required

Additional Info:

Payroll application is NetSuite.
Experience with residential customer service, experience working in systems – we use NetSuite and PNC Payer Express.
Do not need specific knowledge but just good with systems.
This is a customer facing role – on both e-mail and phone
Flexible Work schedule (7-3) Or (8-4) Or ( 9-5) but client expects 8am – 5pm
40 hours per week
Hybrid work – mostly WFH but come into office more in the beginning for training. After training, at least 1 day per week required onsite.

Direct Client: Billing Contractor position at PA (HYBRID)