Director, Analytics & BI

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.The Director, Analytics and Business Intelligence serves as a network-wide resource and thought leader in managing healthcare data as a strategic asset and leveraging that data to improve quality, reduce cost, improve patient satisfaction, and build market share.JOB DUTIES AND RESPONSIBILITIES:

Support the development and execution of Analytics strategic plan in alignment with the Network strategic plan under guidance of Senior Director and Leveraging Data Steering Committee

Serve as a network-wide resource and thought leader in managing healthcare data as a strategic asset and leveraging that data to improve quality, reduce cost, improve patient satisfaction, and build market share

Lead and provide direct supervision to multi-disciplinary team. Work with leadership and staff to ensure high employee satisfaction, according to priorities set by employee surveys and network leadership

Promote employee and customer satisfaction through the delivery of timely, secure, high-quality data. Develop people, processes, and tools to ensure continuous improvement

Facilitate the professional development of staff to build bench strength and improve employee satisfaction

Develop and promote partnerships and programs to ensure a continuous pipeline of high-quality, cost-effective resources to achieve Analytics & BI program development and operational goals

Maintain awareness of new developments and best practices in healthcare data management and analytics. Make recommendations to senior leadership for future investments to further the strategic priorities of the Network

Oversee the development and administration of Analytics & BI applications such as the EDW platform, data integration, and master data management tools; Power BI, Power Automate, and SharePoint; R Studio; Optum Symmetry episode grouper; Optum Market Advantage; ESRI GeoAnalytics toolset

Support and promote data and analytics governance to continually improve quality. Continually seek out opportunities to improve coordination and governance across the network and serve as a network leader and resource in this area

Serve as a subject matter expert in the areas of healthcare data management, data analysis, and the visual communication of data. Support and promote the continuous improvement of data management and analytics capabilities across the network

PHYSICAL AND SENSORY REQUIREMENTS:Sitting for up to 7 hours per day, 4 hours at a time; standing for up to 7 hours per day, 4 hours at a time; walking for up to 1 hours a day, 15 minutes at a time. Requires hand and finger dexterity to use computer equipment. Seeing as it relates to general, near, color and peripheral vision. Hearing as it relates to normal and telephone conversations.EDUCATION:Bachelor's degree in relevant field required. Master's degree strongly preferred.TRAINING AND EXPERIENCE: 4-8 years progressive experience in a relevant analytics function, 5-7 years in supervisory roles. Healthcare experience strongly preferred.Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke'sSt. Luke's University Health Network is an Equal Opportunity Employer. (http://www.slhn.org/EOE) Founded in 1872, St. Luke’s University Health Network (http://www.slhn.org/) (SLUHN) is a fully integrated, regional, non-profit network of more than 20,000 employees providing services at 15 campuses and 300+ outpatient sites. With annual net revenue of $3.5 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital.SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Fortune/Merative 11 times total and eight years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally. SLUHN has been named a Top Workplaces 2023 by the Morning Call. In addition, St. Luke’s has been named a Top Workplace nationally, in the Philadelphia region, and in New Jersey. St. Luke’s is the ONLY healthcare institution in Pennsylvania and the third-highest ranked healthcare entity in the nation to be deemed a Top Workplace in 2023. In 2023, St. Luke’s was named one of America’s Best Employers for Women by Forbes. St. Luke’s was the only employer in the Lehigh Valley to be named to the list and was one of only two healthcare employers in Pennsylvania to receive the designation. St. Luke’s University Health Network is the top-ranked Lehigh Valley-based employer in Forbes Magazine’s ranking of employers in Pennsylvania. Learn More Here. (http://www.slhn.org/About)