Director, Omnichannel Enablement

The Director, Omnichannel Enablement leads strategic digital transformation programs across the healthcare landscape, partnering with clients to shape and execute omnichannel roadmaps that drive measurable impact. This role combines deep expertise in digital healthcare, data-driven strategy, and cross-functional leadership to elevate customer engagement across patient, HCP, and payer journeys. Ideal candidates thrive at the intersection of strategy, technology, and change management, guiding organizations toward modern, scalable omnichannel models.What You’ll Do:Lead the development of omnichannel strategies that align with client goals, regulatory requirements, and commercial prioritiesDesign and oversee integrated campaigns and experiences across channels, ensuring cohesive planning, execution, and optimizationEstablish measurement frameworks and data models that support segmentation, attribution, and performance insightsBuild trusted relationships with senior client stakeholders, serving as a strategic advisor and partner in digital transformationLead and develop a multidisciplinary team, fostering continuous learning and operational excellence