Dist Instructor / Advanced Distribution Instructor - Energy Delivery Operations Skills Training - Jeannette Service Center

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.Resume Deadline: April 24th, 2024Market Rate: $96,500 Dist Instructor / $109,000 Adv Dist InstructorHiring Manager: Roger Greaser / supv Richard Drevon / mgrRecruiter: David Carter x 724-691-9385All employees who apply for a posted position must notify their supervisors that they have applied. Employees who have not been in their current positions for at least one year or who are in a position with specific requirements beyond one year, must obtain approval from their supervisor before applying.NOTEthis position is supporting the area of Jeannette PA area and additional support areas as needed. Travel within the footprint is required.This position has been reposted. If you applied earlier, you do NOT need to re-apply.The selected candidate may be offered a position within the same job family, at a level that is lower than what was posted. This will be determined based uponPrimary Functions – Listed in order of priority

Leads design, development, and implementation activities of effective training materials and programs by:

Reviewing and maintaining knowledge of present procedures, practices, and other departmental background information relative to the assignment developing and administering new policies and practices pertaining to the area being served

Developing and maintaining communications necessary to gain knowledge of changes in policies and procedures and incorporating these in the curriculum

Developing and maintaining broad knowledge of the learning technology available to support training; Design and develop plans for courses

Design and develop training aids for course presentation and conducts training programs and assists with direct observations and reviews of student evaluations to ensure

Ability of instructors to conduct effective, easy-to-understand classroom training

Ability of instructors to explain Company policies applicable to training programs

Adherence to safety practices and procedures

Creating and managing an appropriate learning environment

Collects and analyzes feedback from supervision and students. From results received, makes recommendations to improve training

Mentors instructors through observation, providing feedback and written documentation

Observes post training performance of students and notes recommendations, performs student evaluations, and provides oral and written feedback

Assists in the administration of the training section by:

Maintaining training materials

Maintaining training attendance records

Assisting to coordinate training programs with associated departments

Maintaining knowledge of the training and tracking system to assist with student record maintenance

Submitting course, class, and registration information to allow ample time for student enrollment

Submitting required paperwork upon course completion

Communicates training and classroom activities, discussions with supervision, and outcomes of meetings attended

Complete projects by scheduled deadlines; communicates anticipated problems, suggesting alternative plans when appropriate

Assists in the work of a higher classification and performs other duties as assigned

Experience – Previous experience/specific types of work required to perform the primary job functions

Demonstrated skill and ability to perform at the instructor level

Skills and Knowledge – Specific skills and knowledge required to perform the primary job functions

Acts as a resource for the development and implementation of training programs ensuring adherence to Company, safety, and department policies and procedures

Assists with coordinating activities related to training instructors on proper operating and care of hardware, audio and visual equipment and stays abreast of current technology

Attends training seminars and related training for additional knowledge and skills, reads professional journals to upgrade knowledge of developments in the area of training

Demonstrated effective ability to develop, implement, and evaluate training programs

Skill to evaluate for content, accuracy, and clarity the training materials, student evaluations, memos, and reports written by instructors

Verbal communication skills to convey ideas, policies, and procedures in a clear, concise and understandable manner

Commitment to customer service is demonstrated in classroom and non-classroom environments

Identifies customers’ needs and expectations and provides resolutions

Conducts needs analysis

Ability to accept and promote change

Ability to foster an environment among instructors that recognizes success and positively promotes improvement

Human relations skills to:

Establish and maintain rapport

Work with a variety of people in a professional business manner

Serve as a role model for instructors

Collects accurate information, organizes materials, analyzes relationships among data, and reports conclusions within established deadlines

Ability to remain current in computer knowledge applicable to the training section

Follows written and oral instructions, knowing when to ask for further clarification

Through written and verbal communication, provides instructors with clear and concise instructions

Provides clarification when necessary

Functional arithmetic knowledge applicable to the training section

Self-motivated to independently follow assignments through to completion and act as a role model for instructors

Judgment skills to evaluate, identify, and communicate strengths and weaknesses of instructors

Additional Information

Willingness to travel overnight when necessary

Possession of a valid Driver’s license and/or CDL, as necessary

Qualifications at the Dist Instructor Level include:

Associate Degree or higher with and additional 2-4 years of training experience in the field. In lieu of an Associate Degree a Workforce Development approved Instructor Certification will be considered, or equivalent in previous Field Experience such as Journeyman Level Line work skills: Or a minimum of a High School Diploma along with 4 years directly related experience as noted is required.

Qualifications at the Adv Dist Instructor Level include:

Associate degree or higher with 4 plus yrs of training experience is required, OR Workforce Development approved Instructor Certification OR Journeyman level overhead line work skills with training experience (classroom or on-the-job).

Demonstrated skill and ability or previous experience in developing, implementing, or evaluating training programs a plus.

Previous technical experience (T&D Skills instructors require journeyman level skill set in one or more areas within Transmission & Distribution operations).

Prior experience as an instructor (classroom or on-the-job) is desirable.the results of the interview process which considers the candidate’s skills, work history, experience level, and other relevant qualifications.