Empower Support SME

Performs various training tasks in support of Biochemistry (BCHEM) Empower Software support and training of HPLC and Capillary Electrophoresis techniques. Assist Empower Support Lead in evaluation of Empower reports and project setup. Main point person for in-lab training of all HPLC and Capillary Electrophoresis instrumentation setup and operation. Main point of contact to answer instrument setup for new analysts and best practice routines for HPLC systems and Capillary Electrophoresis Systems. Subject matter expert (SME) in chromatography and electrophoretic issues, Assists Empower Lead in development and refining of training materials. Works closely with training adminstration to schedule and execute new analyst HPLC and CE training when needed. Develop additional resources for analysts to use during instrument setup and testing.Essential Duties and Responsibilities: Applies GMP/GLP in all areas of responsibility, as appropriate Applies the highest quality standard in all areas of responsibility Demonstrates and promotes the company vision Demonstrates strong client service skills, teamwork, and collaboration Proactively plans and multitasks to maximize productivity Meets all quality and productivity metrics and demonstrates strong teamwork and collaboration Regular attendance and punctuality Participates in training curriculum development and application Assists training staff and management in scheduling and performing new hire HPLC and CE training to include instrument familiarity and follow-up training when required Advises leadership on best training resources and usage of consumables for both HPLC and CE analyses Maintains current resources for instrument trouble-shooting and staff training Liaise with training center to prepare departmental materials for new hire arrivals. Demonstrates ability to work on multiple projects at one time Demonstrates ability to work as part of a team or independently Communicates effectively with client staff members Conducts all activities in a safe and efficient manner Performs other duties as assigned