Entry-Level Customer Service Assistant

Company: Reboot Staffing

Location: Philadelphia, PA

Salary: $35,000–$45,000 annually (commensurate with experience)

Benefits: Comprehensive benefits package including health insurance, retirement plans, paid time off, and professional development opportunities.About the RoleReboot Staff is looking for a motivated and personable Entry-Level Customer Service Assistant to provide outstanding support to our clients and internal teams. This role is an excellent opportunity to begin a career in customer service within a dynamic and fast-paced environment. Key ResponsibilitiesClient Interaction: Serve as the first point of contact for client inquiries via phone, email, and in-person interactions, ensuring a professional and welcoming experience.Problem Resolution: Address and resolve client concerns promptly, escalating issues to the appropriate department when necessary.Data Management: Maintain accurate records of client interactions and updates in the company’s database.Support Services: Assist senior team members in coordinating client requests and service updates.Feedback Collection: Gather and document client feedback to improve service delivery.