EPIC Infrastructure Analyst

PENN MEDICINE LANCASTER GENERAL HEALTH, a member of the University of Pennsylvania Health System (Penn Medicine), is a not-for-profit health system with a comprehensive network of care.

• Bachelor’s or Associates degree, preferably in a computer-related field.
• Two (2) years of supporting or maintaining an application.
• Two (2) years of providing direct end-user support.
• Two (2) years of application testing.
• Demonstrated knowledge in the specific skill set areas for identified position in the Infrastructure Skill Set Matrix
• Demonstrated organizational, project management and process improvement experience and training.
• Significant diagnostic and logical analysis skills.
• Firm understanding of networking, operating systems, storage, virtualization and other basic foundational IT skills.
• Good understanding of clinical and administrative applications and systems, and the interrelationship between them and their underlying support technologies.
• Excellent verbal and written communication skills including interpretive communication skills to clearly understand and share information in a manner that is clear and concise to all parties involved.
• Ability to forge consensus among differing groups and priorities.
• Ability to adapt well to rapid change and multiple priorities.