Field Service Representative (Resident)

Job Summary

As a Dispatchable Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for our customers from one of a variety of industries. This mission-critical role involves working on a variety of technologies, including media filtration, softening, reverse osmosis (RO), ion exchange (IX), deoxygenation, electro deionization, and ultrafiltration (UF).Essential Functions & Responsibilities:Carry out mechanical, electrical, and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentationOperate, monitor, and optimize equipment performanceCreate and maintain site paperwork, and provide customers with detailed technical summaries of work performedMaintain inventory of spare parts and adequate supply of chemicals and replacement partsMonitor and maintain chemical injection systemsPerform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirementsConduct maintenance and calibration activitiesReview customer plant installations and compare against WTS reference drawings (P&IDs, electrical schematics, general arrangement, etc.)Consult with customer management and operation teamsProvide customers with informal training on the operation and maintenance of their systemEnsure contract compliance with volume and quality specificationsOther duties as assignedThe job description is not designed to capture all the employee’s responsibilities but is intended to capture essential functions of the role. Responsibilities may change over time and may be assigned at any time.