Field Service Technician

Description:

• This customer-facing, PC/Printer field break/fix position provides a wide range of hardware support and related services specifically to the company’s PC Products customers.
• Products include Laptop, Desktop, RPOS, and Workstation products.
• This is a team-based group of self-starting, technical/mechanical delivery professional.

• Strong mechanical aptitude, working with tools and various alignment apparatus.
• Ability to logically and systemically technically/mechanically troubleshoot various hardware problems on printers. May also involve third party software, networks and switches.
• Successful cause and effect understanding of financial perspectives on the business.
• Independent thinking while adhering to standard technological/mechanical and business procedures.

• Able to bend, crawl, stoop, sit, lift, and move 50 pounds of weight.
• Technical/mechanical hardware repair experience.
• Onsite customer facing experience.