Food Service Liaison - UPMC Carlisle

UPMC Carlisle is currently hiring Food Service Liaisons to join their food service team! Our Food Service staff have opportunities for a variety of shifts and days. With an excellent benefits package, multiple shifts available, and competitive wages, we invite you to explore this opportunity with us today!Job SummaryResponsible for processing and maintaining patient diet orders through automated diet office software. Utilizes customer friendly telephone skills to interact with patients and nursing to problem solve issues with food service.Responsibilities

Processes all nutrition care orders according to established procedures in an accurate and timely fashion.

Prepares tray tickets for food assembly according to workflow procedures in the operation.

Processes all phone calls using appropriate telephone skills. Follows up on issues in a timely manner to resolution.

Assists patients with menu planning in accordance with diet order in a helpful, friendly manner.

Communicates patient concerns or issues to supervisor or clinical staff in a timely fashion.

Troubleshoots interface issues with diet orders and resolves.

Reports software and printer problems to appropriate IS individual / group in a timely fashion.

Maintains record-keeping and prepares reports as assigned.

Performs in accordance with system-wide competencies/behaviors.

Performs other duties as assigned.

Qualifications:

Work permit required if under 18 years old.

Licensure, Certifications, and Clearances:Clearances must be dated within 90 days.

Act 34 with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran