General Manager

CertaSite, LLCROLE OVERVIEWWe are looking for a General Manager, who will be responsible for driving revenue and EBITDA growth for a branch or multiple branches. This role is accountable for leading our teams and ensuring jobs are being completed on-time, correctly and to the satisfaction of our customers. You will collaborate with service managers, shop and support staff, technicians, customers, sales, engineers and others to help deliver best-in-class CertaSite service. This is a fast paced and demanding role with high visibility within the company.COMPANY PERKS

Pay range $85,000-95,000 annually + bonus

Education & Certification reimbursement program

Referral bonuses starting at $1,000 per referral

Comprehensive medical plan options, including dental and vision

401K plan with company match

Generous paid time off, paid holidays, and paid parental leave

Management opportunities

Company giveaways

Opportunities for community service and charity involvement

Work at a mission-driven company, focused on people

Continued growth and expansion into new markets and products and services

WHAT YOU WILL BE DOING

Manage systems delivery process from order receipt to project completion

Review financial statements and data. Utilize financial data to improve profitability. Prepare and control operational budgets

Lead billing and costing meetings for all projects. Control inventory. Plan effective strategies for the financial well-being of the company

Improve processes and policies in support of organizational goals. Formulate and implement departmental and organizational policies and procedures to maximize output. Monitor adherence to rules, regulations and procedures

Establish organizational structures. Delegate tasks and accountabilities including hiring, development, productivity, employee engagement and disciplinary responsibility

Coordinate and monitor the work of subcontractors to ensure professional quality, timely and cost-effective installation and delivery process. Monitor performance and implement improvements

Monitor, manage and improve the efficiency of support services such as efficient maintenance of project paperwork to include contracts, revisions, estimates, work drawing and specifications. Facilitate coordination and communication between support functions

Strategic Input and Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operation plans

Leadership role in developing, implementing and measuring standard work in our installation and service businesses

May plan and support sales and marketing activities

Owns complete project delivery process from point of signed sales order, through technician/sub-contractor, installation and customer sign-off and billing

Responsible for expanding customer base and growing Service agreement base

Works with the legal department to ensure full compliance with company contract requirements

Engage in regular communications with sales, customers and vendors to ensure total customer satisfaction

QUALIFICATIONS

Bachelors Degree in a related field or relevant related experience will be considered.

5-7 years of business experience in sales and / or operations, with a minimum of 3 years of related Field Leadership experience preferably within the service industry

IDEAL QUALITIES

Masters Degree

7 + years of leadership experience within the life safety industry with previous Business Growth P&L responsibility

NICET Level 1 & 2 Certified

Knowledge and experience in organizational effectiveness and operations management

Knowledge of financial and accounting principles and practices

Experience with employee relations, talent management/engagement, team building, customer service, and interpersonal skills

Superi r management skills, excellent time management, planning, and forward-thinking skills

Must demonstrate ability to work with and influence peers and management

Expert familiarity with applicable codes i.e., NFP

Who are we?

CertaSite is a fast-growing fire protection and life safety company. Fire and life safety is our passion. Its all we think about. We leverage our hard-earned expertise to give people peace of mind, confidence, and more time to pursue their core businesses. Since 2018, we have grown from four to 18 markets while serving more than 30,000 customers throughout the Midwest.As we grow and expand into new markets, we are building a team that loves what they do and has fun doing it. If you are looking to be challenged every day, for an opportunity to make a meaningful impact, and to grow with a mission- and people-driven company focused on the customer, we hope you will consider this amazing opportunity.Our Mission: To provide a meaningful impact to as many lives as possible.Our Vision: To be the most dependable and simplified life safety solution on the planet.Our Values:

Passionate We are on a relentless pursuit to be great, not just good enough. And we have fun doing it.

Impactful Our work makes a real difference in the world. We literally save lives, but thats just the beginning.

Innovative We believe there is always a better way. We dont stop until we find it.

Genuine We do what we say, and we mean it. We are authentic and dependable.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS: Available for occasional business travel, which may include nights and weekends, physical requirements may include, but are not limited to climbing up or down ladders, occasional lifting up to 50lbs, stairs, scaffolding, ramps and the like; remaining in a stationary position, often standing or sitting for prolonged periods; moving about to accomplish tasks or moving from one worksite to another; moving in different positions to accomplish tasks in various environments including tight and confined spaces; and general office duties including use of a computerEqual Employment Opportunity/M/F/disability/protected veteran statusApplicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.PI250761270