Head of Content

19 Nov 2024

Vacancy expired!

Job Description

We have an exciting new opportunity for a Head of Content within our ResearcherServices department. Reporting to the Managing Director of Researcher Services as a key member of the Researcher Services Senior Leadership Team, the Head of Content will define and deliver the Researcher Services content strategy,positioning Taylor & Francis as market leaders in terms of value and impact of relevant content,making commercial decisions on new product and service offerings and enabling Taylor & Francis growth in high-value areas. The Head of Content will define and communicate the value proposition for content and services for all communities, including external and internal customers.

What you will be doing:

  • Develop the conditions for a culture of change, and manage change in what has been a traditional market but developing rapidly for several years
  • Build, identify, nurture, and develop customer-focused relationships, services, and subject depth across geographies and key subject areas
  • Deliberately drive, attract, and retain greater volumes of content ensuring growth, scale and embeddedness of Taylor & Francisopen research while maintaining and actively developing subscription and non-subscription operations
  • Working with editorial, commercial, marketing and product teams, actively manage RS content portfolios to ensure widest range of services, journals, platforms and publishing venues
  • Measure, target and ensure diversity and interdisciplinary in content, authors and associated experts (including editor and editorial board populations), defining the appropriate strategy and maintaining alignment across content publishing teams
  • Ensure the highest quality of published content across all formats, working closely with the Editorial Director and Director of Publishing Ethics & Integrity.
  • KPIs including revenue, costs and content usage
  • Manage the on-boarding services of researchers, ensuring high quality and consistent level of customer service is maintained
  • Monitor and report on performance and deliver continuous improvement against service levels
  • Build and ensure a partnership model with researchers and research leaders, funders, societies, and institutions (commercial, professional, and academic), as well as government and regulatory bodies to achieve defined commercial objectives
  • Participate in cross-industry initiatives as needed to support business objectives and represent T&F at publishing and associated events.
  • Develop and report on budgets and forecasts for the current year and against future plans

Qualifications

What we are looking for:

  • Be a highly credible individual with a proven track record in developing, managing and implementing content delivery for global business
  • Embrace and have significant experience of managing change
  • Have experience of managing significant budgets
  • Have passion for, and experience of closely collaborating, both within team and with senior stakeholders to achieve commercial objectives
  • Track-record of utilising technology to improve workflows specific to the division’s requirements
  • Skilful in assessing market conditions, looking externally and adapting business priorities dependant on macro and micro factors

Additional Information

What we offer in return:

  • Competitive salary
  • Ample paid time off
  • Sick time
  • Medical & vision benefits
  • Volunteering days per year
  • Day off for your birthday
  • 401(k) match
  • Flexible working schedule
  • Seasonal social and charitable events
  • Training and development

Please note this position is open to all internal candidates globally. Taylor & Francis has multiple options for how employees can work based on their role – be that in the Office, at home or somewhere in between.

Closing date for applications: 12/17/2021

  • You must have the right to work and live in United States

  • This role is based in Philadelphia, although remote candidates will be considered for the ideal candidate on the east coast of the US. The east coast allows the most overlapping hours to work with colleagues across the UK and wider Europe

  • Domestic and international travel to T&F offices may be required

At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, Informa is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, citizenship, or other protected characteristics under local law.

  • ID: #23019464
  • State: Pennsylvania Philadelphia 19113 Philadelphia USA
  • City: Philadelphia
  • Salary: USD TBD TBD
  • Job type: Full-time
  • Showed: 2021-11-19
  • Deadline: 2022-01-18
  • Category: Et cetera