Help Desk Support Specialist

21 Apr 2024

Vacancy expired!

Our client is looking for a Help Desk Support Specialist to join their team. This is a 3+ month contract located in King of Prussia. Candidates must be local and this psoition will be hybrid.

Position Description:

Handle desktop support for internal and external clients

Provide excellent customer support over the phone and email

Reset passwords, load software, troubleshoot software/hardware issues - escalate if necessary

Image/deploy laptops/desktops

Required Skills:

Excellent customer service skills - written and verbal

Ability to work in a very fast paced environment with limited supervision

MS Windows, MS Office, and basic PC knowledge

Knowledge of computer management software (Altiris, SCCM, or similar)

1+ years of experience providing customer service/service support and working in IT environment

Ability to work after hours or weekends if necessary

Ability to work in a fast-paced, high-volume environment

BONUS:

- Knowledge of VoIP

- CompTIA A+

- Knowledge of Citrix

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you would like to complete our voluntary self-identification form, please or copy and paste the following link into an open window in your browser: ;/p>Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .

We look forward to working with you.

Beacon Hill. Employing the Future

  • ID: #49740816
  • State: Pennsylvania Kingofprussia 19406 Kingofprussia USA
  • City: Kingofprussia
  • Salary: USD TBD TBD
  • Job type: Contract
  • Showed: 2023-04-21
  • Deadline: 2023-06-18
  • Category: Et cetera