Help Desk Technician

Beacon Hill Technologies
Schuylkillhaven, PA
09 May 2024

Vacancy expired!

Our client is looking for a Tier1 Help Desk Technician to join their team.

Position Description:

Providing technical support to customers

Troubleshooting problems (running tests, providing remote access)

Will work on proprietary software and be trained on how to use this

Respond to customer requests by phone and email

Troubleshoot Active Directory and Exchange issues (ex. password resets)

Resolving LAN, WAN and other system issues

Estimated 20-30 tickets/day per technician

Help train incoming staff

Clean up computers, maintain daily performance of computer systems

Create training materials for clients

Required Skills:

Help Desk Technician or customer service role experience

Strong Communication Skills

Ability to solve technical/computer issues

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you would like to complete our voluntary self-identification form, please or copy and paste the following link into an open window in your browser: ;/p>Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .

We look forward to working with you.

Beacon Hill. Employing the Future
  • ID: #49892054
  • State: Pennsylvania Schuylkillhaven 17972 Schuylkillhaven USA
  • City: Schuylkillhaven
  • Salary: $38000 - $42000 per annum
  • Job type: Permanent
  • Showed: 2023-05-09
  • Deadline: 2023-07-07
  • Category: Et cetera