Housekeeping Houseperson

Reference #: R0062483

Housekeeping Houseperson

Located in the nations first skyscraper, Loews Philadelphia Hotel combines living history with warm sophistication. The citys expanding skyline, vibrant arts scene and diverse atmosphere have transformed our neighborhood into a cultural destination. Welcome to Where History Meets Modern Day.To clean all public guest room areas of the hotel as assigned.To promote good public relations.Essential Functions and Responsibilities

Reports to work as scheduled, in proper uniform, in accordance with the companys personal appearance standards

Consistently maintains a friendly positive attitude that ensures positive guest experience and giving recognition to returning guests.

Follow and adhere to all policies and procedures as set forth by the Housekeeping Department

Follows proper etiquette when communicating over the radio

Respond, follow and close HotSOS and other requests when assigned to them by the proper usage of Rexx/ radio

Responsible for helping room attendants by emptying trash and soiled linen from housekeeping carts

Help maintain the following areas at all times: public rest rooms, hotel lobby levels, ashtrays , elevators and tracks, ice machine areas, stairwells, building entrance and hallways

Handle guests with excellent guest relations skills

Clean back-of-the-house windows as needed

Vacuum guest hallways daily

Use proper chemicals when cleaning as described by the departments procedures

Attend all departmental meetings as scheduled

Perform all duties in a timely and efficient manner

Maintain linen closets clean, stock and organize

Bring trash to compactor at the end of the day

Responsible for washing guest room glassware and delivered to linen closets

Responsible for bringing dirty glassware to housekeeping at the end of the shift

Perform all other duties as directed by management that are consistent with the policies and procedures of the company

Notifies immediate supervisors promptly and fully of all problems or unusual matters of significance

Is polite, friendly, and helpful to the guests, management, and fellow team members

Attends all appropriate hotel meetings and training sessions

Maintains cleanliness and excellent condition of equipment, and work area

Executes emergency procedures in accordance with hotel standards

Complies with safety regulations and procedures

Complies with hotel policies and rules

Recycles whenever possible

Remains current with hotel information and changesSupportive Functions and Responsibilities

Promotes and applies teamwork skills at all times

Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance

Complies with hotel uniform and grooming standardsQualifications

Previous experience an asset

Able to work as part of a dynamic quality-driven team

Basic English language skills

Requires extensive standing, walking, lifting and bending

Able to push, stand, stoop, bend, and lift items weighing up to 150 pounds repetitively during entire shift

Able to work a flexible schedule, including weekends and holidays

Must be customer-service orientated and have excellent hospitality skillsPhysical DemandsIt is required by this position that one will be:

On their feet over 2/3 of the time

Walking over 2/3 of the time

Using hands to handle, feel or point over 2/3 of the time

Stooping, kneeling, crouching, crawling 1/3 of the time

Using their listening and communication skills 2/3 of the time.

Able to push, pull, and carry 150 lbsThere are special vision requirements that we ask for and they are:

Close vision (clear vision at 20 inches or less)

Distance vision (clear vision at 20 feet or more)

Peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)

Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)Loews Hotel & Co is an Equal Opportunity Employer committed to a diverse and inclusive work culture. All qualified applicants will receive consideration for employment without regard to race, religion, gender, national origin, protected veteran status or any other basis protected under federal, state, or local law.