Human Resource Assistant 1

21 Aug 2024
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Human Resource Assistant 1Print (https://www.governmentjobs.com/careers/pabureau/jobs/newprint/4625807) ApplyHuman Resource Assistant 1Salary$39,785.00 - $59,384.00 AnnuallyLocation Dauphin County, PAJob TypeCivil Service Permanent Full-TimeJob NumberCS-2024-91710-05620DepartmentExecutive OfficesDivisionEX OA HRSSO HRSC Wrk Reltd InjOpening Date08/21/2024Closing Date9/3/2024 11:59 PM EasternJob Code05620Position Number50546568UnionNon UnionBargaining UnitA3Pay GroupST04Bureau / Division Code00813042Bureau / DivisionHR Work Related Injury Services DivisionWorksite Address400 North StreetCityHarrisburg, PennsylvaniaZip Code17108Contact NameMelissa EcijaContact Phone717.934.4013Contact Emailmecija@pa.gov

Description

Benefits

Questions

THE POSITIONAre you prepared for an exciting opportunity that will allow you to expand your knowledge and skills? Come aboard our team at the Human Resource Service Center in the Work-Related Injury Services department where you will assist a group of specialists dedicated to handling work-related injuries. This role will not only provide you with valuable experience but also give you the chance to contribute meaningfully to our team's mission of making a positive impact on the lives of injured employees. DESCRIPTION OF WORKIn the role of a Human Resource Assistant, you will gain valuable knowledge about the workers' compensation programs in the Commonwealth. Your responsibilities will include utilizing different software programs for data entry and document tracking, answering telephone calls and email inquiries to provide guidance on routine matters, reviewing and handling incoming and outgoing mail. You will also work with the workers' compensation claims administrator system to enhance your skills in this area.The ideal candidate for this position should possess strong organizational skills, a customer-centric approach, and self-motivation. If you thrive on paying attention to details, providing excellent customer service, and collaborating with colleagues in a dynamic work environment, then this opportunity within the commonwealth is tailored for you! Interested in learning more? Additional details regarding this position can be found in the position description (https://careers.employment.pa.gov/pd/PDNEOGOV.asp?p=50546568) . Work Schedule and Additional Information:

Full-time employment

Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with 60-minute lunch.

Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.

Salary: In some cases, the starting salary may be non-negotiable.

You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITYQUALIFICATIONS Minimum Experience and Training Requirements:

One year of clerical or other comparable experience which involved obtaining, providing, and evaluating information in accordance with established standards;or

An equivalent combination of experience and training.

Other Requirements:

You must meet the PA residency requirement (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) . For more information on ways to meet PA residency requirements, follow the link (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) and click on Residency.

You must be able to perform essential job functions.

Legal Requirements:

You must pass a Pennsylvania State Police background check.

How to Apply:

Resumes, cover letters, and similar documents willnotbe reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans’ Preference tab or contact us at ra-cs-vetpreference@pa.gov .

Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

Your score is valid for this specific posting only.

You must provide complete and accurate information or:

your score may be lower than deserved.

you may be disqualified.

You may only apply/testoncefor this posting.

Your results will be provided via email.

Learn more about our Total Rewards by watching this shortvideo (https://www.youtube.com/embed/HtcSRnndflc?rel=0) !Health & WellnessWe offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.Compensation & Financial PlanningWe invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life BalanceWe know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities. Values and CultureWe believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.Employee PerksSometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.For more information on all of these Total Rewards benefits, please visitwww.employment.pa.gov and click on the benefits box.Eligibility rules apply.01 Do you possess one or more years of full-time clerical or comparable experience which involved obtaining, providing, and evaluating information in accordance with established standards?

Yes

No

02

If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experiencemustalso be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below.

03

How much college coursework have you completed?

If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted.If your education was acquired outside of the United States, you must also upload a copy of your foreign credential evaluation. For more information on foreign education credentials, please visithttps://www.employment.pa.gov/Additional%20Info/Pages/default.aspx#q3and click on Other Information.

30 credits or more

15 but less than 30 credits

Less than 30 credits

None

04

You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. Youmustcomplete the applicationandanswer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score.

All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions.Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training.The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered.In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function.If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions.If you have general questions regarding the application and hiring process, please refer to ourFAQ page (https://www.employment.pa.gov/Additional%20Info/Pages/default.aspx) .

Yes

05

WORK BEHAVIOR 1 – PREPARES REPORTS AND OTHER DOCUMENTS

Compiles information for reports and other pertinent documents in order to record and disseminate information. Formats document submissions for review, approval, and distribution to management and staff.Levels of PerformanceSelect the Level of Performance that best describes your claim.

A. I have experience compiling information for various reports and other documents. I was responsible for compiling the entire document.

B. I have experience compiling information for various types of reports and other documents. Someone else was responsible for compiling the final documents using the information I gathered.

C. I have successfully completed college-level coursework related to business writing, technical writing, English composition, or journalism.

D. I have NO experience or coursework related to this work behavior.

06

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

The name(s) of the employer(s) where you gained this experience.

Your experience compiling information for various reports and other documents.

Your level of responsibility.

07

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

College/University

Course Title

Credits/Clock Hours

08

WORK BEHAVIOR 2 – TECHNICAL ASSISTANCE

Responds verbally and in writing to inquiries, internal documents, and informational requests regarding human resource topics. Provides appropriate responses to inquiries and refers individuals to the appropriate area for assistance as necessary.Levels of PerformanceSelect the Level of Performance that best describes your claim.

A. I have experience interacting with individuals and utilizing customer service skills to understand concerns and explain relevant information. I was responsible for answering general questions and providing technical advice as necessary.

B. I have experience interacting with individuals and utilizing customer service skills to understand concerns and explain relevant information. I was responsible for answering general questions, but I referred technical questions to someone else to provide information.

C. I have successfully completed college-level coursework related to counseling, social work, human behavior, public speaking, psychology, sociology, human services, public relations, or education.

D. I have NO experience or coursework related to this work behavior.

09

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

The name(s) of the employer(s) where you gained this experience.

Your experience answering general questions.

Your experience providing technical advice.

Your level of responsibility.

10

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

College/University

Course Title

Credits/Clock Hours

11

WORK BEHAVIOR 3 – REVIEWING INFORMATION

Reviews existing documentation for grammatical or formatting errors, incorrect or missing information, and to ensure consistency. Communicates findings in order to make adjustments or corrections.Levels of PerformanceSelect the Level of Performance that best describes your claim.

A. I have experience reviewing reported data. My reviews included a verification for accuracy of content and making corrections.

B. I have experience reviewing reported data. Someone else was responsible for making the final corrections.

C. I have successfully completed college-level coursework related to data analysis, statistics, logic, or research methods.

D. I have NO experience or coursework related to this work behavior.

12

In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below.

The name(s) of the employer(s) where you gained this experience.

Your experience reviewing information.

Your experience making corrections.

Your level of responsibility.

13

If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below.

College/University

Course Title

Credits/Clock Hours

Required Question

AgencyCommonwealth of PennsylvaniaAddress613 North StreetHarrisburg, Pennsylvania, 17120Websitehttp://www.employment.pa.gov

Full-time
  • ID: #52357527
  • State: Pennsylvania Uspa 00000 Uspa USA
  • City: Uspa
  • Salary: USD TBD TBD
  • Showed: 2024-08-21
  • Deadline: 2024-10-21
  • Category: Et cetera
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