Income Maintenance Caseworker-Mercer County Assistance Office

Reference #: 4683428

THE POSITION

If you are eager to leverage your social services experience to positively impact lives during critical times, we have the perfect role for you. As an Income Maintenance Caseworker, you will play a vital role in assessing eligibility for various forms of financial assistance, including Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers, along with other programs managed by the Department of Human Services, all while adhering to state regulations. Apply today to join us in our mission to assist Pennsylvanians in leading safe, healthy, and productive lives through equitable, trauma-informed, and outcome-focused services while being an accountable steward of commonwealth resources.Watch this videoto see how you can make a difference!DESCRIPTION OF WORK

In this position, you will participate in an 8-week Income Maintenance Standard Training Program (IMSTP). Your main responsibilities will involve assessing eligibility for various forms of financial assistance, including Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers, along with other programs managed by the Department, in line with state regulations. To fulfill these responsibilities, you will conduct interviews with clients either via phone or in person, review and accurately apply policies, enter data into an automated eligibility determination system, and perform manual calculations. Additionally, you will document detailed case notes regarding client situations and any changes. All tasks must be completed within specified deadlines, adhering to both Federal and State policies. It is crucial to follow established policies and procedures while remaining informed about significant changes that may affect your knowledge and skills. Your duties will be performed under the general oversight of an Income Maintenance Casework Supervisor.Interested in learning more? Additional details regarding this position can be found in the position description.Work Schedule and Additional Information:FREE parking

Full-time employment, 37.5 hour work week

Work hours are 8:30 AM to 5:00 PM, Monday - Friday, with a 60-minute lunch.

Work schedule may change based on operational needs

Travel and overtime as required

WORK CONDITIONS: Assigned duties are performed in a controlled office environment. In counties with District Offices, employees may be reassigned to different work sites due to operational needs. Reassignments will be made in compliance with contract language.

Salary:Selected candidates who are new to employment within the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $50,836.00 (before taxes).

You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITYQUALIFICATIONS

Minimum Experience and Training Requirements:

Four years of experience in interviewing or work requiring the analysis and interpretation of data; or

A bachelor's degree; or

Any equivalent combination of experience and training.

Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.

Other Requirements:

You must meet thePA residency requirement. For more information on ways to meet PA residency requirements, follow thelinkand click on Residency.

Hiring preference for this vacancy may be given to candidates who live within Mercer County. If no eligible candidates who live within Mercer County apply for this position, candidates who reside in other counties may be considered.

You must be able to perform essential job functions.

Legal Requirements:A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

You must pass a background investigation.

This position will have access to Federal Tax Information (FTI) and is subject t the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.

How to Apply:Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.EXAMINATION INFORMATIONCompleting the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

Your score is valid for this specific posting only.

You must provide complete and accurate information or:

your score may be lower than deserved.

you may be disqualified.

You may only apply/test once for this posting.

Your results will be provided via email.The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.