Information Technology Technician

Reference #: 4592233

THE POSITIONThe Enterprise Technology Services Office, Health & Human Services Delivery Center has an exciting opportunity for an Information Technology Technician. This position involves monitoring the Enterprise batch data processing to ensure timely and successful completion of all processes. If you are an IT professional interested in taking your career to the next level and enjoy a challenging fast-paced position, this is the opportunity for you!DESCRIPTION OF WORKThe IT Technician will be an integral member of the Scheduling Unit team which is responsible for the day-to-day operations of the unit and handle the interaction with this team and ISO TSO Account Administration team. In this role, you will apply working knowledge of the Operations Control/Cross Platform Scheduler Software. Work includes building, creating, executing, and maintaining daily batch schedules for production and test environments, updating daily online reports, and creating and maintaining daily logs.Additional details regarding the duties of this position may be found in theposition description.Work Schedule and Additional Information:

Full-time employment.

Work hours are 7:00 am to 3:00 pm, Sunday - Thursday, with 30-minute lunch.

Telework: You must come into the office ONE DAY A MONTH AT A MINIMUM. Youwill be expected to work from home (telework) for the reminder of your work schedule but this could change and you may be required to come into the office more frequently. The office is headquartered at 2525 North 7th Street, Harrisburg. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg.

Although this is a telework position, you will be required to come to the Harrisburg office to pick up your equipment. Other reasons for coming into the office include: changes to the current telework that would require staff to come into the office, to attend training, mandatory meetings or on an ad hoc basis. Your supervisor will give you at least a 24 hour notice and all travel will be at your own expense.

Parking is located at the building and is free.

Salary:In some cases, the starting salary may be non-negotiable.

You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITYQUALIFICATIONS

Minimum Experience and Training Requirements:

One year of experience as an IT Help Desk Technician (commonwealth title); or

One year of experience providing IT support services involving hardware and software installation, operation, and maintenance and completion of a one-year apprenticeship in the IT technical support field; or

Two years of experience providing IT support services involving hardware and software installation, operation, and maintenance; or

An associate degree in an IT field; or

An equivalent combination of experience and training.

Other Requirements:

You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.

You must be able to perform essential job functions.

Legal Requirements:

The selected candidate for this position must undergo a fingerprint-based records check to be in compliance with the Federal Bureau of Investigation (FBI), Criminal Justice Information Services Division (CJIS).

How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to he supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspxand click the Veterans' Preference tab or contact us atra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.EXAMINATION INFORMATIONCompleting the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).

Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

Your score is valid for this specific posting only.

You must provide complete and accurate information or:

your score may be lower than deserved.

you may be disqualified.

You may only apply/test once for this posting.

Your results will be provided via email.The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.