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Company Description
pureIntegration is seeking a Business Analyst to join our team! This role with be responsible forWe are on a journey to redefine how people, process and technology come together to create products enabling world-class reliability and a world-class experience for our employees, customers and partners. The products at the core of this transformation are led by the RE Product team to support sales team processes for Network, Enterprise Applications and Enterprise.The Business Analyst will be expected to become fully integrated with the RE Incident Management Product team and partner with architecture and engineering to design and deliver functionality that delivers value to our 1,000+ user, user community as quickly and efficiently as possible. This position will Support the Incident Management Product team to deliver quality and timely feature development to meet the expected functionality from the legacy system's users AND the existing users of platform.This person will help to accelerate the timeline in depreciating the Legacy Incident Management Ticketing system (TTS - BMC Remedy) by building its replacement (IOP - ServiceNow implementation) Core Responsibilities:- IOP - Innovation Operations Platform. Specifically, will be supporting the Incident Management Product (Primarily powered by ServiceNow, Mulesoft and AWS)
- SQL code development to pull insights from various databases
- Deliver high quality, timely, and actionable insights that define opportunities and risks and translate into clear recommendations with associated implications for the business
- Educate stakeholders to empower them with accessible, actionable data and insights
- Present detailed quantitative analysis and qualitative insights to senior leadership in a manner that is easily interpreted and aids strategic and tactical decision making
- Help create reports and dashboards in Adobe Analytics to track key metrics
- Other duties and responsibilities as assigned
- Bachelor's Degree in Statistics, Marketing, Economics, Computer Science, Management Information Systems or other relevant field. Relevant work experience may be substituted.
- 3+ years of professional experience
- Strong SQL skills/experience using Teradata
- Excellent written & verbal communication skills
- Adobe Analytics experience is preferred.
- Certfied Scrum Master (SCM) Certification
- ID: #23269414
- State: Pennsylvania Philadelphia 19019 Philadelphia USA
- City: Philadelphia
- Salary: USD TBD TBD
- Job type: Permanent
- Showed: 2021-11-22
- Deadline: 2022-01-20
- Category: Internet engineering