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Job#: 1350911 Job Description: Job Responsibilities• Monitor the environment health of application, infrastructure and jobs, help drive improvements to enhance platform availability and performance• Respond and restore service in an expedited manner, fulfill service requests through ServiceNow ticketing system• Assist in technical problem solving• Demonstrate a strong understanding of issues, including in-depth technical analysis, troubleshooting, analyzing, root cause and engaging appropriate SMEs as needed to drive incident and problem management• Ensure overall organizational support goals are met (i.e., SLA, incident / problem reduction, application availability)• Identify opportunities for automation and operational efficiencies• Assist in support readiness prior to the deployment of any change to the production environment• Assist with Batch process and write scripts to assist in data cleanup per business requirements• Customer service orientation is a key to success - you will collaborate daily with internal business partners, engineering teams and other technology professionals• Contribute and share technical knowledge documentation• Provide release support for code deployments, perform installations and upgrades as required for PLM supportability• Successfully target both written and oral communications to a variety of different audiences• Work independently and/or part of a team to complete assigned tasks• Mentor other team members - providing training and technical direction as needed• On-Call Support (24/7 weekly rotation)QualificationsRequired Qualifications:• 2+ years of technical applications support preferably with docker and container management systems such as Kubernetes Open Shift• Strong working knowledge of Oracle Database• Strong troubleshooting and analysis skills• ITIL experience including incident, change and problem management• Possess strong technical aptitude, and ability to quickly learn/adopt new processes and technologies• Strong communication skills• Kubernetes experience• Monitoring and alerting experience with products such as Splunk, Dynatrace, Grafana and Zabbix.• Oracle and SQL server PL/SQL scripting skills.• EDI X12 files system knowledge.• Experience with Kubernetes, kubectl and Azure.Preferred Qualifications:• Infrastructure experience• Experience with automation tools such as Jenkins• Knowledge of GitHub or any other source code control systems• Knowledge of ServiceNow, or similar tool• Experience with JenkinsEEO EmployerApex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or . Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.
- ID: #50018350
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State: Pennsylvania
Horsham
19044
Horsham
USA
- City: Horsham
- Salary:
USD
TBD
TBD
- Job type: Permanent
- Showed: 2023-05-29
- Deadline: 2023-07-27
- Category: Et cetera