Locker Supervisor - Hersheypark, PA - Seasonal - LOCKE003206-00001

LOCKER SUPERVISOR - HERSHEYPARK, PA - SEASONAL

$15 / hour

In addition, this position is eligible for $5 a month paid for monthly cellular phone allowance

Hours of Operation: 8:00 AM - Midnight, May through approximately Labor Day

This seasonal position may work up to 40 hours a week during the Summer peak season and/or busy time period.

Must be availableNights, Weekends, and Holidays

Note: Limited shifts will be available in April, and Labor Day through December 2025

Employeeperksinclude free admission andparking for both Hersheypark and Giant Center, this includesadditional tickets for family and friendsdependent on the number ofhours worked.

COMPANY BACKGROUND

Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.

Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Australia, Canada, Ireland, New Zealand, Norway, Singapore, Sweden, and United Kingdom.

Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.

JOB DUTIES:

The Supervisor is responsible for overseeing staff, delegating daily work assignments, authorizing refunds and handling escalated guest issues.

Locker Supervisors are also responsible for overseeing the locker operation at the park, this includes assisting guests with locker rental, and operation of the lockers, answering questions, troubleshooting locker issues, cleaning of lockers and locker areas.

QUALIFICATIONS:

Excellent customer service skills

Ability to work varied shifts

Ability to work through Labor Day

Experience handling cash, preferred

Experience in a customer service related role preferred

Experience in a supervising role preferred

Responsible & mature work ethic; report for scheduled shift on-time and ready to work

PHYSICAL QUALIFICATIONS:

Ability to work outside in all weather

Walk and/or stand for duration of shift

Experience

Preferred

Experience handling cash, preferred

Experience in a supervising role preferred

Education

Preferred

High School or better

Skills

Required

Attention to detail

Communication

Flexibility

Customer Service

Preferred

Conflict Resolution

People Management

Behaviors

Required

Team Player: Works well as a member of a group

Preferred

Enthusiastic: Shows intense and eager enjoyment and interest

Motivations

Required

Self-Starter: Inspired to perform without outside help