Logistics Coordinator

We have an open Logistics Coordinator position at JoyJolt! JoyJolt (https://joyjolt.com) is a leading brand in the housewares and kitchenware industry, specializing in premium glassware and drinkware products. Our commitment to quality and innovation has made us a trusted choice for customers around the world. With a focus on elegant design and functionality, JoyJolt continues to expand its product offerings and market presence.

Position Overview:

As a Logistics Coordinator, you will play a vital role in ensuring the smooth flow of operations within our warehouse. You will be responsible for coordinating logistics, managing inventory, and providing exceptional customer service to our clients. This position offers the opportunity to work in a dynamic and fast-paced environment, contributing to the success of JoyJolt. This role will work in an office-space within our warehouse.

Key Responsibilities:

- Coordinate inbound and outbound shipments, including scheduling, tracking, and documentation.

- Liaise with carriers, freight forwarders, and couriers to ensure timely and accurate deliveries.

- Monitor and manage warehouse inventory levels to ensure accurate stock levels and minimize discrepancies.

- Conduct regular cycle counts and coordinate with the team to address any discrepancies.

- Process and fulfill customer orders accurately and efficiently, ensuring on-time delivery.

- Handle order-related inquiries and provide status updates to customers as needed.

- Provide excellent customer service by addressing customer inquiries, concerns, and requests related to orders and shipments.

- Resolve customer issues promptly and effectively to ensure a positive customer experience.

- Maintain a clean, organized, and safe warehouse environment, adhering to all safety protocols and regulations.

- Generate and maintain accurate records, including shipping documents, invoices, and order confirmations.

- Prepare regular reports on warehouse performance metrics and inventory levels.

- Identify opportunities for process improvements and efficiency gains within the warehouse operations.

Requirements:

- High school diploma or equivalent; additional education or certifications in logistics or supply chain management is a plus.

- Strong organizational skills and attention to detail.

- Excellent communication.

- Proficiency in Microsoft Office Suite.

A Plus but not required:

- Basic Spanish

- Previous experience in logistics coordination, inventory management, or warehouse operations is a plus but not required.

- Proficiency in using warehouse management systems (WMS) is a plus but not required.

How to Apply:

- To apply, please reply to this listing with your resume. In your email, please share what makes you interested in this position and your current city/state.

What We Offer:

- Health, dental, and vision benefits.

- A dynamic and collaborative work environment.

- Opportunities for career growth and professional development.

Join us at JoyJolt and be a part of a team dedicated to delivering quality glassware and exceptional customer service to our valued clients.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.