Mobility Support Engineer - Philadelphia

21 Apr 2024

Vacancy expired!

Our client in Philadelphia, PA is looking for a Mobility Support Deployment Technician to join their team. This is starting as a contract role that will very likely extend.

Position Description:

  • Technical support of both iOS and Android mobile devices
  • Support clients and mobile devices across the enterprise
  • Help through major rollout for the enterprise
  • Travel between local sites within the region
  • Customer Service (Phone & In-Person) including troubleshooting, general support, In-service, training
  • Development of End User Reference Documentation
  • Configuring, Delivering and Maintaining Mobile Devices
  • Computer Applications: AirWatch, ServiceNow, Carrier Web Portals, Word, Excel, Interaction Desktop

Required Skills:

  • Must have experience with mobile devices product support- smartphones and tablets
  • MDM experience/knowledge (i.e. AirWatch, MobileIron, blackberry server (BES), Jamf, or any other mobile device management application)
  • Confident ability to work independently, as the resolution point for any mobility issues that arise.
  • Polished and patient customer service approach. Professionalism is extremely important in this culture.
  • Sense of urgency, ability to multi-task and prioritize
  • Technical support experience with mobile devices - both in-person and phone support a must
  • Prior mobile store experience strongly preferred

Bonus Skills:

  • Apple certification a bonus (if you don't have one yet, you will need to get one during the contract period in order to stay on the team)
  • Airwatch experience (i.e. Adding and removing accounts and sending information to users
  • Legal IT support or Healthcare IT support experience
  • Epic experience

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you would like to complete our voluntary self-identification form, please or copy and paste the following link into an open window in your browser: ;/p>Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .

We look forward to working with you.

Beacon Hill. Employing the Future

  • ID: #49741475
  • State: Pennsylvania Philadelphia 19176 Philadelphia USA
  • City: Philadelphia
  • Salary: USD TBD TBD
  • Job type: Contract
  • Showed: 2023-04-21
  • Deadline: 2023-06-18
  • Category: Et cetera