National Franchise Credit Manager (US)

433035BRJob Title:National Franchise Credit Manager (US)Company Overview:Our ValuesAt TD, we're guided by our purpose to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and behaviors. In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care. No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career, and be part of our caring and inclusive culture.Making Your Well-being a PriorityA caring and supportive culture that promotes colleague well-being is core to who we are. At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional. In addition, we champion a safe and inclusive work environment, so colleagues feel a sense of belonging and feel supported in their personal and professional growth. Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.Our Total Rewards PackageOur Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.How We WorkAt TD, we believe in-person connections fuel collaboration and collective creativity. Our workplace experience empowers colleagues to do great work side-by-side at TD locations, while offering flexibility to work remotely where it makes sense for the work and team. Our teams work in one of three workplace models: hybrid, onsite and primarily remote. Wherever our colleagues are working, they’ll always have access to the TD community to experience our culture of care.Who We AreTD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.Auto req ID:433035BRDepartment Overview:The National Franchise Credit Manager provides leadership and oversight of the credit underwriting and credit administration functions of the Franchise business consistent with the TD Bank Group Risk Appetite Principles, including establishing the Borrower Risk Ratings and Facility Risk Ratings for new and existing credit relationships. The National Franchise Credit Manager directs and supervises management teams in the monitoring of loan covenants, loan delinquency, and the completion of the annual review and renewal of existing credit relationships to ensure asset quality while driving profitable business growth.Depth & Scope:

Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork, and handling any/all disciplinary actions, as required

Partners in creating and executing on the product and business strategy across the Commercial Franchise and Sponsor lending business

Helps drive execution of the business strategy across multiple functions by assisting the business segment in customer and prospect development by participating in prospect/customer calls and business development activities when appropriate

Oversees the overall Credit Management structure across Franchise to ensure the appropriate credit appetite, policies, procedure to drive business successes

Directs Credit Management in the review of compliance with loan covenants in the businesses

Serves as the senior leader on commercial loan structuring, pricing models, Risk Adjusted Return on Capital (RAROC) for the Business Unit while serving as a liaison to audit and credit risk

Directs Credit Management in the timely completion of annual reviews and renewals and monitoring of loan covenants to ensure compliance with TD Bank, N.A. Loan Policy

Structures creative competitive solutions to meet existing and prospective customer needs consistent with the TD Bank Group Risk Appetite Principles

Identifies and responds to changes in the macro-economic environment, industry issues and business environment, establishing action plans to address customer issues and priorities

Builds and enhances productive relationships with all business partners within the Relationship Team

Provides guidance and support to the Business Heads in the formulation of business strategies and specific plans and initiatives while ensuring they represent acceptable credit risks to the bank

Provides macro-level direction on competitive commercial banking market and economic trends, emerging pricing and fees issues, and competitive product development matters

Approves new loans and annual reviews within delegated credit approval limits established by TD Bank, N.A. Loan Policy and oversees the recommendations on all others within the business unit's portfolio

Ensures the appropriate balance between new business development, loan pricing, and credit risk consistent with the TD Bank Group Risk Appetite Principles

Participates in the establishment and review of credit policies, maintenance of asset quality, product development, and identification of credit risk within the commercial loan portfolio

Recommends new policy or changes to existing policy as our business requirements change and credit markets evolve

Assists in the formulation of TD Bank, N.A.'s credit risk and operational risk management strategies

Country:United StatesJob Requirements:Shareholder Accountabilities:

Having all Franchise related cash flow / EV-reliant credit exposures originated and managed through one centralized, specialized unit ensures structuring consistency / uniformity and thereby reduces risk, increases speed to market, and improves the customer experience

Represents TD at civic, professional and bank-sponsored events; serves on non-profit boards and participates on professional organizations

Represents the franchise both internally and externally; develops and maintains relationships with major clients, regulators, and the investment community and, with other TD leaders, supports a high, positive public profile for the TD franchise

Supports the development and implementation of operational strategies and objectives to achieve measurable excellence in the quality delivery of sales, service, and products aligned with Best Run concepts and overall enterprise strategy and objectives

Participates in establishing and executing plans and goals for the Business to drive toward results

Develops and maintains an operating budget, ensuring adherence to budget

May delegate budgetary assignments to direct reports, but maintains overall budgetary responsibility and oversight

Provides financial reports and analysis including budget variances to management on a regular basis

Communicates business strategies, programs and practices – establishes and operates change strategy throughout the organization

Delivers business services, functions and capabilities that optimize the use of process, technology and our people, and take advantage of TD’s scale and operating model

Ensures TD is a best run, integrated, customer-focused, growth organization

Understands business unit / function’s own risk appetite statement, objectives for risk and control, and measures, where applicable, making sure these are aligned with TD’s Risk Appetite

Ensures that the business / function operates within TD’s Risk Appetite by tracking key metrics against its policies, procedures and limits

Successfully completes all required job specific, compliance-related training and ensures team members complete all required training; understands, utilizes, and follows compliance / risk and control programs

Consults with all risk functions in the development and documentation of policies, procedures and controls, for all department processes

Ensures ongoing compliance with internal/external audit and regulatory requirements

Provides prompt and comprehensive response to all external audit, regulator, and compliance requests and findings

Maintains appropriate records of action plans

Must be eligible for employment under regulatory standards applicable to the position.

This a National role and location is open, ideally in the TD footprint.Hours:40Job Details:Education & Experience:

Bachelor's Degree; MBA Preferred or experience

15+ years related experience, requires some dedicated Franchise and Sponsor lending expertise, demonstrating increasing levels of responsibility in credit underwriting and administration, risk identification and mitigation, and creation of value-added credit structuring in a commercial banking environment

Exceptional business acumen; understands and utilizes economic, financial and industry data to accurately diagnose business strengths and weaknesses; identifies key business issues and develops strategies based on long-term and short-term company objectives

Ability to develop and implement a sound business plan, anticipate and track market trends, and adjust accordingly

Ability to translate strategy into operational reality and align communication, people, culture, processes, resources and systems to ensure effective implementation and delivery of required results

Ensures the organization has the talent, tools and services that distinguish it from the competition

Exercises superior judgment and is able to balance the interests of the organization, Employees, and Customers

Ability to maintain focus, intensity and persistence even under adversity

Anticipates, identifies, and consults on potential or actual problem areas relating to organizational strategy and takes corrective action when necessary

Exhibits exceptional interpersonal skills; establishes and maintains working relationships internally and externally

Builds effective relationships and cross-selling interfaces with all lines of business that benefit Customers and the organization

Ability to source, lead, and close acquisitions consistent with strategic plan for continued growth

Must be organizationally astute, with superior influencing, collaboration and communication skills (both verbal and written), including public speaking ability that inspires and motivates

Proven leadership ability that enhances the morale and performance of Employees

Ability to balance actions that create progress, sustain commitment, empower, challenge and motivate people to succeed

Demonstrates unwavering integrity

Demonstrates a balanced point of view

Demonstrates effective independent decision making

Inclusiveness:Our Commitment to Diversity, Equity, and InclusionAt TD, we’re committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported. We’re dedicated to building an inclusive workforce that reflects the diversity of the customers and the communities in which we live and serve.EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.AccommodationIf you are a candidate with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.How We're Helping Make an Impact in CommunitiesTD has a long-standing commitment to help drive progress towards a more inclusive and sustainable future. That’s why we launched the TD Ready Commitment in 2018, now a multi-year North American initiative. Under the TD Ready Commitment, we are targeting a total of $1 billion by 2030 in community giving across four key, interconnected drivers of change: Financial Security, Vibrant Planet, Connected Communities, and Better Health. It’s our goal to help support change, nurture progress, and contribute to making the world a better, more inclusive place for our customers, colleagues, and communities.We look forward to hearing from you!State:PennsylvaniaCity:PhiladelphiaWork Location:2005 Market StreetBusiness Line:TD Bank AMCBJob Category - Primary:Commercial BankingJob Category(s):Commercial BankingState (Primary):PennsylvaniaCity (Primary):PhiladelphiaTime Type:Full TimeEmployment Type:RegularFederal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.