Onsite - IT Support Analyst

11 Apr 2024

Vacancy expired!

Travel

onsite to King of Prussia PA, 5 days a week, to provide technical support for end users throughout the organization. Work alongside the VP of IT Infrastructure and handle all level 1 support issues for 180 company employees.

Client DetailsExecutive Search firm based out of King of Prussia, PA. A motivated and collaborative work environment working within the Windows and Office365 environment. Work closely with the VP of IT Infrastructure, great opportunity for professional development and growth.

Description

Responsibilities:

-Provide level 1 technical support for all hardware and software related issues.

-Respond to end user ticket requests, support Office365 related issues, onboard and offboard users with the Active Directory.

-Configure and maintain office AV systems and printers.

-Responsible for MDM of company issued phones.

-Document tickets and escalate any issues pertaining to more than 1 user.

-Troubleshoot basic networking and server issues.

Profile

Requirements:

-Ability to travel

ONSITE to King of Prussia, PA, 5 days a week.

-2 years of professional experience providing technical support or relevant coursework (BS in Computer Science).

-Experience troubleshooting Windows operating systems.

-Understanding of the entire Office365 product suite.

-Experience with Active Directory.

-Experience with AV Systems and Printer configuration.

-Basic understanding of Networking and Server related issues.

-Excellent communicator.

-Willingness to learn.

Job OfferCompetitive rates and benefits starting from day 1! Great opportunity for professional growth and development. MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

  • ID: #49670314
  • State: Pennsylvania Kingofprussia 19406 Kingofprussia USA
  • City: Kingofprussia
  • Salary: $25 - $35 per hour
  • Job type: Contract
  • Showed: 2023-04-11
  • Deadline: 2023-06-09
  • Category: Et cetera