Operational Coordination Program Group Lead

The OEM mission is a 24/7/365 commitment. Mitigating, Preparing, Responding, and Recovering for planned and unplanned events requires around-the-clock dedication. The Operational Coordination Group Lead’s role is to provide general direction and leadership to the RIC Coordinators & EMLOs of the Operational Coordination Program and provide specific subject matter guidance to staff on the following subjects: program operations, training and exercising, administrative matters to include scheduling, and technology systems in use.Candidates should possess a strong desire to work in a team-oriented, fast paced, flexible, professional public safety environment, and a willingness to serve the public in the sixth largest city in the nation. The ideal candidate has exceptionally strong leadership and negotiation skills, is self-motivated, inquisitive, adept at working with diverse groups in stressful situations, and has a proven track record of effectively operating under emergency circumstances. Additionally, the candidate should be detail oriented, have excellent technical writing skills, and have the ability to effectively mentor other staff members.  Work will require a rotating schedule to include nights, weekends, and holidays and will, at times, be conducted in the field as the sole OEM representative or in a group setting. Essential FunctionsUnder the administrative direction of the Operational Coordination Program Manager, the Operational Coordination Group Lead is responsible for a range of activities including the following:Manages a blended team of 6 to 7 direct reports of RIC and EMLOsPerform the duties of Regional Integration Center (RIC) Coordinator and Emergency Management Liaison Officer (EMLO) as needed.Manage training and development plans for the Operational Coordination Program and provide solutions for training gaps.Address needs and expectations of daily operations of the Operational Coordination Program.Maintain standards of RIC & EMLO work products through quality control checks and follow up as needed.Develop, implement, and maintain operational procedures.Provide technical support to RIC Coordinators & EMLOs for all incident management systems and equipment.Maintain scheduling activities.Provide support to Operational Coordination Program special projects.Provide oversight during the absence of the Operational Coordinator Program Manager.Serve on-call for planned and unplanned RIC and EMLO schedule vacancies.Augmenting staffing for the Regional Integration Center and/or EMLO operations during high-tempo operationsPerform other work as requiredCompetencies, Knowledge, Skills and Abilities­ Strong interpersonal skillsEffective oral and written communication skills­Strong leadership and negotiation skills­Confidence in front of groupsProven ability to operate and lead during emergencies­ Sound judgement and ethical decision making­ Professional conduct and accountability­Proven time-management skills­Reliable, responsible and team player­Demonstrate professional conduct and accountabilityEmbrace personal challenge and demonstrate leadership regarding organizational changeWork-LifeOEM personnel will be required to serve in an on-call capacity which may require work outside of typical business hours, for extended periods of time, during states of emergency, in a field environment, in the 24/7 watch center, and during activations of Philadelphia’s Emergency Operations Center (EOC). Example environments include but are not limited to scenes where materials are on fire, around compromised utilities, around compromised structures, near hazardous materials storage that may be compromised, in congregate living settings, in/near crowds, near downed vegetation or other debris, or near flooding and water-damaged materials. All work will be performed while donning a level of personal protective equipment recommended by the incident safety officer and that you are trained on. Example tasks include working at a computer, observing and documenting conditions, staffing an incident command post, communicating with responders or survivors, operating vehicles up to your licensed class, staffing facilities for survivors, transporting materials, being near a site where a serious injury or loss of life has occurred, sitting, standing, walking, climbing, crawling, or lifting/carrying materials. OEM personnel are essential workers.