Operations Analyst - Spring House, PA

About the roleThe Operations Analyst supports operational excellence by analyzing business processes, performance metrics, and operational data to identify trends, improve efficiency, and drive informed decision-making. This role partners with internal stakeholders, project teams, and leadership to develop insights, streamline processes, and support strategic initiatives that enhance operational performance and business outcomes.What you'll doCollect, analyze, and interpret operational data to identify trends, risks, and improvement opportunities.Develop and maintain dashboards, reports, KPIs, and performance metrics to support business decisions.Monitor operational processes and recommend solutions to improve efficiency, productivity, and service delivery.Support forecasting, resource planning, budgeting, and operational reporting activities.Conduct process mapping, workflow analysis, and continuous improvement initiatives.Collaborate with cross-functional teams to gather requirements and implement operational enhancements.Track action items, risks, issues, and performance results across operational programs and initiatives.Prepare executive-level reports, presentations, and business insights for stakeholders.Ensure data accuracy, reporting consistency, and adherence to established processes and controls.Support special projects, strategic initiatives, and operational transformation efforts.