Program Manager

We are looking for Program Manager - Philadelphia, PA. This is a contract/ fulltime permanent role. Note: This will be remote until COVID.

• Lead multiple complex projects and/or special assignments concurrently, using waterfall or agile project methodologies;
• Identify critical stakeholders and deliver effective communication (written and verbal) to all levels including executive management;
• Build positive relationships with customers;
• Serve as a Program Manager on large initiatives; includes overseeing other Business project Managers assigned to individual projects in the program;
• Elicit and document current business processes;
• Developing the project plan, including the project tasks and resource requirements;
• Leading the planning and implementation of a moderate project
• Review IT design and technical documents to ensure they effectively meet business/operational needs based on project requirements;
• Support new hire training and mentor support;
• Manage, communicate and author changes to the requirements, which includes all scope increases, decreases or clarifications;
• Able to perform any role or task that may be essential to completing a project or program;
• Troubleshoot issues that arise and provide recommendations for workarounds;
• Translate business requirements to functional requirements and future state business processes, which are passed to Software Developers;