Program Supervisor

Reference #: 5001029472206

Program SupervisorPOSITION SUMMARY: The Site Supervisor is responsible for the overall management of identified community residential service location(s), including the orientation and supervision of all assigned staff, medications oversight, medical appointments, food shopping/petty cash/menu implementation, fire drills, room care, outcomes implementation and documentation, physical site maintenance and vehicle issues.

DUTIES AND RESPONSIBILITIES:

Interview and hire to build and maintain a team of staff focused on Individual Support Plan (ISP) outcomes, program structure and client rights through ongoing support, individual supervision, training, and regular staff meetings

Provide timely feedback on Life Skill Associates (LSAs) and Lead LSAs job performance, including providing counseling and disciplinary actions as appropriate

Ensure assigned personnel maintain compliance with training and credentialing requirements including but not limited to completing site orientation before working at the home, completing 24 hours of training annually, and completing required annual training topics by coordinating employee worksite schedule to support participation in training activities

Provide ongoing guidance to staff regarding the daily care, instruction, and safety of persons served at assigned program site as outlined in the ISP

Act as liaison to the community and the families of individuals in the absence of the program manager

Participate in the development and implementation of the ISP

Complete paperwork and maintain all documentation as required (and as applicable to specific program) and as determined by program management for the program site; e.g., daily logs, monthly progress reports, daily goal reports, assessments, daily financial transactions, MAR, behavioral data sheets, Incident Reports, Parent/Guardian/Other contact form, etc.

Maintain adequate medications inventory levels to ensure immediate availability of medications.

Ensure proper staffing levels and work distribution within assigned program site and maintains levels of supervision as defined in Individual Service Plan (ISP)

Document and report performance-related issues as needed providing regularly scheduled supervision and performance improvement activities

Complete required trainings to become a medication practicum observer and maintain certification

Complete Page 2 of the incident report (follow up) for medication errors

Ensure medical appointments are kept, maintain adequate staffing level to keep appointments, submitting/processing paperwork

Ensure census is set in electronic record and provide backup to lead LSA for census setting as needed

Provide on-call coverage as needed

Performs other related duties as assigned

IMMEDIATE SUPERVISOR: Program Manager

DIRECT REPORTS: Life Skills Associates (LSAs) and Lead LSAs

CONTACTS: individuals supported, family members/guardians, community members/neighbors, monitors, medical professionals, and Elwyn employees

EDUCATION/SKILLS/EXPERIENCE REQUIREMENTS:

High School Diploma required, Bachelor's degree in business or human service field preferred

Two (2) years of previous experience in residential programs for people with disabilities

One (1) year supervisory and/or management experience

Experience with Microsoft Outlook, Word and Excel helpful

Ability to be flexible and adaptable in work schedules and work assignments as defined by program needs

Ability to effectively communicate both in writing and verbally

Ability to request, accept and utilize feedback and training appropriately

Ability to provide effective feedback, train, and delegate job assignments

Ability to assess and appropriately and timely address job performance

Ability to independently problem solve

Ability to perform cardio pulmonary resuscitation (CPR), and crisis intervention techniques in accordance to agency trained protocol

Experience using electronic client record a plus

Must hav current, valid driver's license in state of residence, three (3) years driving experience in the United States, and acceptable driving record

PHYSICAL DEMANDS/ENVIRONMENTAL PROFILE: See Physical Demands Checklist below which represents the general physical demands and environment conditions to which the employee holding this position must meet, in addition to the duties and responsibilities listed above, to successfully perform the essential functions of this job. Elwyn will engage otherwise qualified candidates for this position whose disabilities may require reasonable accommodations to enable an individual to perform the essential functions.

Elwyn reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of duties and responsibilities of the job nor does it constitute a written or implied contract.

Elwyn is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and identity, gender identity, national origin, citizenship status, genetic information, disability status, military or veteran status, marital or family status, political activities or affiliations, or any other characteristic protected by local, state, and federal law.Victoria Lane, West Chester, Pennsylvania 19380

111 Elwyn Rd, Media, Pennsylvania 19063

Full-timeElwyn is an Equal Opportunity Employer. EOE AA M/F/Vet/DisabilityWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.