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- Manages multiple, global project workstreams
- Prepares and manages project timelines, scope documents and other project documentation
- Develops project execution plan, collaborating with project sponsors and stakeholders on project definition, resources, risk assessment and planning as required
- Ensures that plans are developed to measure and monitor progress
- Reviews status of project and prepares/updates status reports
- Demonstrates skills and essential knowledge to contribute to the configuration, implementation, and maintenance of the ServiceNow Human Resources suite of applications.
- Communicates progress and escalates key decisions, issues, risks and opportunities as required to achieve project objectives and deliverables
- Arbitrate and resolve issues, conflict and interface problems within the project team and between functional partners and stakeholders.
- Work closely with the Sponsor, management/functional leaders to overcome obstacles to project success.
- Effective project management for process/technology-related activities and understanding of related dependencies.
- Effective vendor management e.g., implementation partner, 3rd party systems integrators.
- Appropriate awareness of process/technology content areas, including:
- Business process mapping and engineering
- Design, specification, testing and delivery of technology solutions
- Data conversion and migration including interface identification
- Documentation: technical and end-user documentation
- Collaborate all stakeholders at various levels on functional and technical topics.
- Collaborate with Global Process Owners and Leaders to define and deliver on expected project deliverables and value.
- Assure effective business transformation, including training and user adoption of related process and technology solutions. Use of effective change management processes, e.g., stakeholder analysis, impact study, presentations, workshops and communication
- Assure effective project team and internal/external stakeholder communication, keeping stakeholders informed of progress and issues in order to manage expectations on all project requirements and deliverables.
- Assure that project documentation is kept current, clear and transparent and is communicated as appropriate.
- Escalate key decisions, issues, risks and opportunities as required to achieve project objectives.
- Help to manage and build relationships with external partners, e.g., vendors, as appropriate.
- Represent project at required internal and external meetings to assure that priorities are communicated and understood, and that progress/delays/issues are reported.
- University degree or equivalent related work experience; educational concentration in a related technical or industry-related subject is preferred.
- Master’s degree is preferred.
- Project Management certification / training desirable.
- Experience leading global, complex cross-functional high value projects, especially in technology and/or process-related areas.
- 5-7 years’ experience in using formal project management methodology, techniques, and tools. Proficiency with Microsoft Office suite of products and project management software.
- Demonstrated expertise in teambuilding and interpersonal skills across cultures.
- Attentive and pro-active project manager (i.e. a “bulldog”)
- Collaboration
- Communicates Effectively
- Manages Complexity
- Decision Quality
- Directs Work
- Drives Engagement
- Plans and Aligns
- Drives Results
- Strategic Mindset
- Balances Stakeholders
- ID: #23300633
- State: Pennsylvania Kingofprussia 19406 Kingofprussia USA
- City: Kingofprussia
- Salary: $0+
- Job type: Contract
- Showed: 2021-11-23
- Deadline: 2022-01-03
- Category: Et cetera