Project Manager - Licenses & Inspections

Job Description

The L+I Project Manager is responsible for leading technology projects and operations enhancements in the Department of Licenses and Inspections, with a focus on business process improvement. This includes but is not limited to the Department’s new land management system, queuing application, inquiry resolution application, web projects, mobile applications and supporting functionality. The person in this position will work closely with L&I subject matter experts and the Office of Innovation and Technology conducting all the activities related to successfully gathering project requirements and participating in the discovery, requirements, design, development, deployment and operations phases of technology projects within the Department of Licenses & Inspections

• Conduct business observations and facilitate focus group sessions, vision exercises, and design review sessions.
• Identify, document, and clearly diagram all requirements.
• Detailed requirements development.
• Develop business process and work flow diagrams.
• Manage stakeholder relationships and foster continuous communication.
• Assistance with project scoping and planning.
• Development of Use Cases.
• Development of Test Cases for user testing.
• Conduct competitive research on an as needed basis.
• Work closely with the project team on system development and design on an on-going basis.
• Conduct and prepare Knowledge Transfer sessions and periodic reviews as needed.
• Build an organized library of all business analysis documentation.
• Accountable for gathering stakeholder sign off on all required documentation.
• Other duties as assigned.

• Identify key internal and external stakeholders of projects.
• Conduct white boarding/ brainstorming sessions with stakeholders.
• Adhere to all required activities needed in each phase of the project including Discovery, Requirements, Design, Development, Deployment and Operations.
• Understand and follow steps of various SDLC methodologies.
• Conduct gap analysis.
• Work with User Experience design and application developer in the development of presentation tier components.
• Facilitate meetings of managers and users at various levels in the organization.
• Work with cross-functional/cross departmental teams.
• Meet deadlines in an environment of changing priorities.
• Learn fast in a dynamic environment
• Maintain enthusiasm and dedication
• Multitask
• Possess knowledge of:

• o Business analysis techniques and tools.

  o Designing alternative business process work flow.

  o Effective ways to collect feedback and comments.

  o Agile software development methodology.

  o Joint Application Development(JAD) approach to collect requirements

  Project management principles

Qualifications

• Bachelor’s Degree from an accredited college or university with major course work in computer science, information science, management information systems or any equivalent combination of experience & training deemed acceptable.
• Graduate degree in related discipline a plus.
• Strong analytical background.
• Experience with agile development methodology a plus.
• Experience working on similar projects for a minimum of three years.
• Experience with Microsoft Excel, Project, Power Point and Visio.
• 3 to 6 years of work experience as a Project Manager

Additional Information

Did you know?

• We are a Public Service Loan Forgiveness Program qualified employer
• 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
• We offer Comprehensive health coverage for employees and their eligible dependents
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr @phila.gov. For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx