QA Analyst

CEI Group
Berwyn, PA
15 May 2024

Vacancy expired!

QA Analyst

Work with multi-disciplinary teams to define and improve cross-functional processesInvestigate and apply new technology to the platformIdentify bugs and utilize company software to create solutions)The QA Analyst is a diverse and dynamic and plays a critical technical role in the ongoing success and growth of the company. This role will support the implementation team and ensure that partners and advisors are correctly configured to the platform.This role will provide testing support for various Implementation projects across multiple work streams with a strong emphasis on Insurance i.e. Annuities. This position will be responsible for ensuring an excellent customer experience within our platform through requirements analysis, test case creation and execution, defect management, and partner communication.This person is entrepreneurial, self-directed, and passionate about providing exceptional experiences for customers, advisors, investors, clients, and employees. Because this is a growing entrepreneurial organization, this position will need to work across many disciplines, interacting effectively throughout the organization and fully leveraging the resources available.

Essential Functions• Provide necessary development, implementation, and execution of the product quality assurance plan per workstream.• Provides effective communication regarding issues, objectives, initiatives, and performance measurements against set plans.• Anticipates program release problems and takes corrective action, escalating as needed, to resolve and achieve commitments.• Possess strong written and oral communication skills, along with the ability to interact professionally with a diverse range of team members.• Communicate with co-workers, management, clients, and others in a courteous and professional manner.• Foster a culture of innovation, transparency, customer service, and accountability.

Technical skills needed for this position:
  • Automation testing experience (must)
  • Strong communication skills
  • Analytical skills
  • JIRA
  • Create Test Plans
  • Platform Testing
  • SQL
  • Web-Services API testing
  • Agile Testing
  • Swagger JSON

Qualifications:• Experience working and collaborating with teams and facilitating meetings• At least 2 years of testing and quality assurance experience preferred• Experience with creating test scenarios and business analysis.• Experience in financial services and insurance/annuities organizations• Solid Product Knowledge of Insurance Annuities or Financial Investment Products• Working knowledge of JIRA preferred• Strong experience with MS Excel and Word• Strong analytical skills and experience with interviewing SME’s to gather information.• Exceptional verbal and written communication skills.• Ability to communicate effectively with an array of diverse customers and employees.• Must be highly collaborative, respectful, and effective working across a wide array of vendors, employees, leadership team, board members, carriers, etc.• Capability to interact with, support, and participate as a member of our quality assurance team.• Strong decision-making and organizational skills.• Reliable, detail-oriented, and highly motivated.• Knowledgeable and experienced enough to step right into a fast-paced work
  • ID: #40922986
  • State: Pennsylvania Berwyn 19312 Berwyn USA
  • City: Berwyn
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2022-05-15
  • Deadline: 2022-07-12
  • Category: Customer service