Sales Support Associate

The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one.Need Help? (https://www.brainshark.com/bbandt/careers-site-faq)If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (careers@truist.com?subject=Accommodation%20request)(accommodation requests only; other inquiries won't receive a response).Regular or Temporary:RegularLanguage Fluency: English (Required)Work Shift:1st shift (United States of America)Please review the following job description:Produces qualified illustrations and provides presale support to meet producer objectives in a timely manner.ESSENTIAL DUTIES AND RESPONSIBILITIESFollowing is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

Provide product and carrier information to the producer groups as well as internal staff.

Maintain detailed product and financial knowledge on all carriers.

Develop a working knowledge of important software packages (internal and carrier)

Run appropriate illustrations based on knowledge of the competitive life insurance environment

Provide producers with illustrations and other marketing materials they may need

Proactively follow-up on all presale activity

Document requested illustrations for sales follow-up utilizing a CRM system

Participate in educational development to gain an understanding of the competitive market, product, and industry trends via internal and carrier training

Maintain departmental illustration workflows and SLA's on phone and illustration turnaround time

QUALIFICATIONSRequired Qualifications:The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Effective interpersonal and written communication skills

Ability to provide excellent customer service to both internal and external customers

Effective time management skills

Ability to prioritize and accomplish multiple tasks simultaneously

Capable of working independently as well as in a team environment

Ability to work in a self-directed fashion

Experience with PCs in a Windows environment

Demonstrated proficiency in basic computer applications such as Microsoft Office software products

Ability to analyze problems and develop solutions

Ability to communicate with individuals at all levels of the organization

Bachelor's degree or equivalent education, training and work-related experience

Excellent telephone etiquette skills

Ability to display maturity, competitiveness, and a good work ethic

Preferred Qualifications:

Demonstrated knowledge of Insurance industry, product and sales processes

General Description of Available Benefits for Eligible Employees of TIH:All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of TIH Insurance Holdings, LP (TIH) offering the position. TIH offers medical, dental, vision, life insurance, disability, accidental death and dismemberment and tax-preferred savings accounts, along with other voluntary benefits. All regularly scheduled teammates (not temporary or contingent workers), regardless of the number of scheduled hours, can contribute to a 401(k) savings plan and you become eligible for Company matching contributions after one year of service and attainment of age 21. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on TIH’s generous benefit plans, please visit our Benefits site (https://benefits.tihinsurance.com/). Eligible employees may have the opportunity to participate in a deferred compensation plan and/or have an ownership interest in TIH in the form of profits interest or capital interest. As you advance through the hiring process, you will learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.This position is part of TIH.Truist Financial Corporation has completed the sale of Truist Insurance Holdings (TIH). As a result, TIH is a separate company from Truist Bank as of May 6, 2024. Refer to the news release (https://media.truist.com/2024-05-07-Truist-completes-sale-of-Truist-Insurance-Holdings-and-executes-strategic-balance-sheet-repositioning)for details.Crump Life Insurance supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Crump Life Insurance is a Drug Free Workplace.EEO is the Law (https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf)Pay Transparency Nondiscrimination Provision (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp%20EnglishformattedESQA508c.pdf)E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-VerifyParticipationPosterES.pdf)