Scheduling Coordinator

Join Our Team as a Scheduling Coordinator at UPMC Hillman Cancer Center!Are you ready to embark on a rewarding healthcare career that makes a real impact? As a Scheduling Coordinator at UPMC Hillman Cancer Center, you’ll be at the heart of patient care, working alongside our dedicated Life Changers to enhance the patient experience. Build meaningful relationships and provide comfort in a safe, supportive environment.Why Choose Us?

Premier Benefits Package: Enjoy top-tier benefits that support your well-being.

Endless Growth Opportunities: Advance your career with continuous learning and development.

Work-Life Balance: Monday through Friday schedule – no evenings, weekends, or holidays!

Your Role:

Patient Interaction: Schedule appointments and communicate with patients before and after their visits.

Data Management: Maintain accurate patient demographics.

Collaborative Care: Work closely with clinical staff to ensure seamless patient care.

Location: Farrell PAIf you’re passionate about making a difference in a fast-paced, dynamic environment, apply today and become a vital part of our team at UPMC Hillman Cancer Center!Responsibilities:

Act as liaison between clinical staff & FC for all treatment/injection changes with treatment (on DOS).

Act as the liaison between Patient & RN or patient & MD during patient hours while in treatment.

Act as the liaison between RN & MD during patient hours: Secure signatures, ask questions, etc.

Assist nursing staff with all processes related to oral drugs, pump patients, etc.

Chart preparation: All processes associated with current prep for tx/injections. Verify authorizations for all treatments/injections are secured. Verify order signed, dated, etc. Complete the clinical chart prep form.

Contact all patients regarding missed appointments (for tx/injections/lab): Contact all patients that were `No Shows' (follow the complete process). Confirm that all canceled appointments have been rescheduled in Epic. Verify against the hospital list.

Coordinate/organize all orders for supplies, nourishments, etc.

Form Completion: Complete disability, FMLA, etc. forms for patients.

Provide support to the front office with answering phones, chart prep, scheduling, etc.

Receive all patient phone calls regarding appointments (for tx/injections/lab): Schedule, reschedule, etc.

Scheduling/Coordinates: All chemotherapy, injection, lab (assoc w/tx), port flush, etc. appointments.Schedule/secure all MD orders currently processed at discharge for patients scheduled for MD visits on the days of tx/injections.Scans, coordinated care appointments/referrals, secure testing auths, etc.

Performs in accordance with system-wide competencies/behaviors.

Performs other duties as assigned.

B.A. degree and 1 year of experience in a related function;

or 2 years of college, business school, or medical secretary training and 1-2 years of experience;

or High School Diploma and 3-5 years medical office experience required

Knowledge of third-party health care coverage and familiarity with medical terminology are preferred.

Excellent written and verbal communication skills are required.

Experience in guest relations is preferred.

Experience with computer-based systems preferred.

Licensure, Certifications, and Clearances:

Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran