Security Concierge - Downtown High-Rise

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!Security Concierge Needed in Downtown Pittsburgh (BNY)Full Time - $23.18 / Hour7:00AM-3:00PM Monday-FridayAUS OFFICERS GET PAID WEEKLY!We Offer DailyPay - A Work Today, Get Paid Today OptionUniforms and Equipment Provided at No CostExcellent Benefits and Career ProgressionPaid TrainingConcierge:

Looking for more of a high-end hotels style greeter, very strong customer service skills

Very strong computer skills/communication skills (answering phone/send emails to high level clients).

Will be handling the visitor email inbox, helping/working with client event coordinators with events.

Standing out in front of the security desk up to 8hrs day greeting visits and clients coming into the building .

Providing escorts to floors and to meetings.

Help look over the security desk to ensure the officers are following all client sign-in protocols.

Work special events details, pre-register guests in Ccure-9000 and have guest badges and ID’s ready to go for high-end clients coming from other sites.

Job responsibilities for these workers vary widely from one employment setting to another. However, in general, they are expected to provide personal services to consumers/guests served by their employers.Those services may include:

Answer phone and email inquiries from potential guests in a timely and respectful manner.

Manage guest/customer complaints.

Perform basic administrative/secretarial/reception duties.

Greet guests and visitors warmly and make them feel welcome and attended.

Receive and redirect mail, phone calls, packages, etc.

Ensure that guest spaces and lobby are clean and tidy at all times.

Act as a liaison between guests and any department necessary including the Building management corporate security and event staff etc.

Anticipate guests needs in order to accommodate them and provide an exceptional guest experience.

Maintain inventory of supplies and order new stock as needed.

Preregistering guests in the visitor management system.

Escorting clients to floor/meetings.

Working with event staff.

Develop network of contacts, service providers and businesses within their communities to serve guests.

Supervise security officers to make sure company guest policies are followed.

Qualifications for Concierge

1+ years of previous customer service experience.

Positive phone demeanor and superior written and verbal communication skills are essential.

Must have a service-oriented mindset and be capable of making every guest feel valued.

Knowledge of basic office equipment, including printers, scanners, copiers, etc.

Exemplify strong organizational skills and attention to detail.

Competent working with Microsoft Office suite, including Word, Outlook and Excel.

Possess a positive attitude and be willing to work as part of a team.

Willing to work irregular shifts and weekends.

Minimum Requirements:

Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles

Possess a high school diploma or equivalent, or 5 years of verifiable experience

As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.

As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.

Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.A valid driver’s license will be required for driving positions only

Perks and Benefits:

Health insurance and 401k plans for full-time positions

Schedules that fit with your personal life goals

Ongoing paid training programs and career growth opportunities

Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.comIf you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.comIf you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .Location: United States-Pennsylvania-PittsburghJob Category: Security Officer