Senior Clinical Analyst or Clinical Analyst Path Lab

Description Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

• The Senior Clinical Analyst Path Lab provides application support services for laboratory medicine staff. Provides operational expertise and guidance to assist in application implementation, support and maintenance.

• Provides complex technical support to professional and technical Laboratory staff.
• Acts as internal consulting resource for Departmental personnel for accessing Laboratory Clinical System Information and interfacing to the LIS.
• Troubleshoots hardware, including printers, terminals and network servers.
• Ensures that the interfaces between systems are properly functioning.
• Researches questions / problems concerning services of the department to determine possible solutions. Determines effective solution or best course of action by reviewing alternatives, considering effect of action/solution upon the department or section.
• Creates and maintains user profiles.
• Maintains system devices through repairs, providing back-ups, relocating, etc.
• Develops and maintains custom reports from clinical data bases
• Provides test definition information to all foreign systems.
• Assists in maintaining all Anatomic Pathology procedures in the LIS database at a standard consistent with the dynamics of a lab which is constantly bringing on board updated methods and instrumentation.
• Assists in planning, coordinating and testing of all software changes and upgrades.
• Assists in documentation of all system changes, internal policy and procedure documentation.

• The Clinical Analyst Path Lab Medicine provides application support services for laboratory medicine staff. Provides operational expertise and guidance to assist in application implementation, support and maintenance.

• Provides technical support to professional and technical Laboratory staff.
• Troubleshoots hardware, including printers, terminals and network servers.
• Ensures that the interfaces between systems are properly functioning.
• Researches questions / problems concerning services of the department to determine possible solutions. Determines effective solution or best course of action by reviewing alternatives, considering effect of action/solution upon the department or section
• Creates and maintain user profiles.
• Maintains system devices through repairs, providing back-ups, relocating, etc. Assists in the maintenance of system devices through repairs, providing back-ups, relocating, etc.
• Assists with Interface testing with IS for any system integrations.
• Develops and maintain custom reports from clinical data bases.
• Assists in planning, coordinating and testing of all software changes and upgrades.
• Assists in design, testing and maintenance of general lab procedures on the various foreign system interfaces throughout the health system.

• Bachelor's Degree required.
• 3+ years clinical laboratory experience required.

• Ability to communicate technical information and ideas.
• Demonstrated customer service skills.
• Demonstrated interpersonal/verbal communication skills.
• Demonstrated ability to develop and implement database and operational changes.
• Demonstrated understanding of test procedures in the clinical laboratory.

• Bachelor's Degree required.
• 2+ years clinical laboratory experience required.

• Ability to communicate technical information and ideas.
• Demonstrated customer service skills.
• Demonstrated interpersonal/verbal communication skills.