Senior Operations Manager

The Team:The Mattel Pennsylvania Distribution Center (PADC) is a fast paced, high volume, multi-shift and multi-location distribution center that handles B2B and DTC operations with two different technological systems.The Opportunity: The Senior Operation Manager is responsible for ensuring distribution center capability and high operations performance levels meet and exceed KPI’s and Mattel customer expectations. The position has primary responsibility for several DC & Logistics project initiatives in a fast paced, high volume, multi-shift and multi-location distribution center that handles B2B and DTC channels operations through tow IT systems. The Senior Operations Manager is a key member of the DC leadership and will be responsible for the timely and on-budget completion of projects that will support the growth of DTC for Mattel Creations and American Girl (including retail) and support North America Distribution B2B Network as needed. This position will foster a continuous improvement culture as well as integrate effectively across Mattel’s Global Supply Chain. The Senior Operations Manager must possess interpersonal, influencing, financial acumen, and project management skills to drive Collaboration, Execution and Innovation.  An Industrial Engineering background, fast paced DC operations experience, and bilingual (Spanish) are preferred.What Your Impact Will Be:Maintain a safe and healthy work environment and partner with DC Leadership in establishing current and future standards and procedures.Drive and foster culture transformation aligned with Mattel culture and values.Lead projects from requirement definition through deployment, identifying schedules, scopes, budget estimations, implementation plans, and risk mitigation.Coordinate internal Mattel and external resources to ensure that projects adhere to scope, schedule and budget.Collaborate and Influence with: a) other Mattel areas such as (but not limited), Distribution Centers across the network, Transportation Inbound and Outbound, Customer Service, Commercial, AG Retail, EH&S, Finance, Logistics Continuous Improvement, Human Resources, Procurement, Legal, AG Retail, Internal Audit; and b) external partners, such as: customers, carriers, vendors, IT solutions, Consultants, External Audit.Analyze project status and, if necessary, revise the scope, schedule, or budget to ensure that project requirements can be met.Drive continuous improvement culture identifying root cause analysis and corrective actions on project status and risks, based on facts and data.Work with direct and indirect reports to develop and implement plans that impact the distribution center.Execute against project financial budget including capital expenses.Analyze and propose solutions to project obstacles (layout, space needs and utilization, equipment needs, capital expense projects, major process changes).Embrace network standard procedures, metrics and best practices.Collaborate with corporate partners and other Mattel DC’s to ensure internal and external compliance requirements are met.