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Job Title: Senior Salesforce AdministratorDepartment: Sales Operations / Business DevelopmentLocation: On-site 4 days a week in Pittsburgh, PA (heavy preference), Cleveland, OH; Villanova, PA (Philly Suburb); Edison, NJ (New Brunswick-area)Summary Of The Position:The Senior Salesforce Administrator ensures that we are maximizing efficiency and capitalizing on the full features and benefits of our Salesforce platform. The Senior Salesforce Administrator will report to the VP of Sales Operations, and will collaborate closely with functional leaders to support, configure, maintain, and improve the Salesforce ecosystem in support of daily operations and strategic initiatives. The position will provide Salesforce support to internal and external end-users and serve as a mentor for other Salesforce Administrators on the team.Primary Functions Of The PositionServes as a system administrator for the entire Salesforce platform including Sales Cloud, Service Cloud, Experience Cloud, Pardot, and Salesforce ShieldHandles administrative functions including user account maintenance, reports and dashboards, workflows, process builders, flows, triggers, validation rules, campaigns, custom objects, change management, and sandbox deploymentsKey contributor to our ongoing development efforts for our customer-facing Salesforce Experience Community; including QA testing, UAT testing, and vendor managementHelps prioritize and triage all Salesforce issues and enhancement requests directly with the Sales Operations teamOrganizes and performs system training and demonstrations to internal and external usersCreates documentation of new system processesGathers business requirements to create process improvements using Salesforce technologyMaintains Salesforce database for integrity and accuracy including cleansing and duplicate record managementEducation And Experience Requirements-STRONG FLOW + LIGHNTING FLOW SKILLS IS A MUSTBachelor's DegreeSalesforce Administrator certification4+ years of Salesforce Administration experienceStrong communication skills and experience working with functional leadershipCreative and analytical thinker with strong problem-solving skillsDemonstrated ability to meet deadlines and prioritize simultaneous requestsLead ExperiencePreferred Experience-Ability to write APEX triggersExperience in banking and/or financial service
- ID: #49317915
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State: Pennsylvania
Pittsburgh
15206
Pittsburgh
USA
- City: Pittsburgh
- Salary: $110000 - $120000 per annum
- Job type: Permanent
- Showed: 2023-02-20
- Deadline: 2023-04-20
- Category: Et cetera