Service Desk analyst - hybrid - King of Prussia

21 Apr 2024

Vacancy expired!

Our client in the King of Prussia, PA area is looking for a Service Desk Analyst to join their team. This is a 3+ month contract role with the likelihood for extension.

Position Description:

  • Answer calls and provide IT support to internal and external users, escalate when needed
  • Basic troubleshooting - resetting passwords, adding printers, unlock accounts, connectivity issues

Required Skills:

  • 2+ years of tech support/call center environment providing end-user support
  • Microsoft Windows, Office (Word Power Point, Excel) and Outlook experience
  • Ability to handle high volume and difficult scenarios in a professional manner
  • Ability to quickly learn new computer technology
  • MyChart, ServiceNow, Active Director experience

Bonus Skills:

  • Experience in health care IT environment

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.

If you would like to complete our voluntary self-identification form, please or copy and paste the following link into an open window in your browser: ;/p>Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Technologies, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill Legal, Beacon Hill Life Sciences, and Beacon Hill HR by visiting .

We look forward to working with you.

Beacon Hill. Employing the Future

  • ID: #49741459
  • State: Pennsylvania Kingofprussia 19406 Kingofprussia USA
  • City: Kingofprussia
  • Salary: USD TBD TBD
  • Job type: Contract
  • Showed: 2023-04-21
  • Deadline: 2023-06-18
  • Category: Et cetera