Supervisor Ambulatory Diagnostic Services

SummaryPerforms diagnostic services procedures/tests related to assigned area. Responsible for planning, coordinating, and supervising daily operations of Ambulatory Diagnostics Services (Laboratory and Diagnostic Imaging) as assigned. Assures that quality services are delivered with high reliability in conjunction with the respective physician leadership and management teams.Job DescriptionLOCATION : Lancaster, PAHOURS : Full-time, 1.0 FTE, 40 hours per week. 7:30am-4:00pm, leadership call and occasional on-call. No weekend or holiday rotation.ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:Performs diagnostic services procedures/tests and maintains clinical knowledge and expertise to effectively contribute to patient care as described in staff job description.

Monitors and directs daily operations including staff schedules, workflow, supply inventory, patient care, equipment function, and intra- and inter-departmental communication.

Understands Clinical and Information Technology systems and software products as they apply to area of expertise. Provides direction to staff and others in episodes of information system downtime.

Conducts self in a professional manner and develops strong collaborative relationships with peers, physicians, vendors, and customers.

Provides site specific support and collaboration regardless of clinical focus including emergency preparedness, customer service, employee relations and business initiatives/goals.

Contributes to quality assurance and process improvement programs; ensuring effective change control in implementation of new policies, technology, or procedural changes for specific workgroups.

Assists in the development of policies or procedures and coordinates training associated with new policies or procedures to provide clarity and staff compliance.

Provides expertise in initial investigation of exception situations, equipment failure, or other adverse events. Documents any such events and escalates resolution through additional resources with appropriate judgment and urgency.

Prepares and monitors cost center finances including budget variance reporting, and value management.

JOB REQUIREMENTSMINIMUM REQUIRED QUALIFICATIONS:Registration/Certification in clinical healthcare field that includes clinical registration or certification in a diagnostic discipline such as Laboratory or Radiology medicine. (Certifications could include those such: as American Society of Clinical Pathologists; American Society of Radiologic Technologist, American Registry of Radiologic Technologists.)

Five (5) years of experience in healthcare.

PREFERRED QUALIFICATIONS:Bachelor of Science degree in Allied Health or a related degree.

Three (3) or more years in Diagnostic Services.

Three (3) or more years in an ambulatory healthcare environment.

Previous supervisory experience.

EQUIPMENT USAGE REQUIREMENTSEquipment/Tools: Computer, Phone, Fax, Printer, Copier, other dept specific hardware, Office SuppliesSoftware: Microsoft Office products, Clinical Information Systems, Kronos (Time and Attendance), Financial Information Systems and other dept specific softwareDisclaimer: This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations, and for establishing performance standards. The percentages of time spent performing job duties are estimates, and should not be considered absolute. The incumbent shall perform all other functions and/or be cross-trained as shall be determined at the sole discretion of management, who has the right to amend, modify, or terminate this job in part or in whole. Incumbent must be able to perform all job functions safely.#LI-MD1Benefits At A Glance:PENN MEDICINE LANCASTER GENERAL HEALTH offers the following benefits to employees:100% Tuition Assistance at The Pennsylvania College of Health Sciences

Paid Time Off and Paid Holidays

Shift, Weekend and On-Call Differentials

Health, Dental and Vision Coverage

Short-Term and Long-Term Disability

Retirement Savings Account with Company Matching

Child Care Subsidies

Onsite Gym and Fitness Classes

DisclaimerPENN MEDICINE LANCASTER GENERAL HEALTH is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.Search Firm Representatives please read carefully: PENN MEDICINE LANCASTER GENERAL HEALTH is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any employee at PENN MEDICINE LANCASTER GENERAL HEALTH via-email, the Internet or directly to hiring managers at Penn Medicine Lancaster General Health in any form without a valid written search agreement in place for that position will be deemed the sole property of PENN MEDICINE LANCASTER GENERAL HEALTH, and no fee will be paid in the event the candidate is hired by PENN MEDICINE LANCASTER GENERAL HEALTH as a result of the referral or through other means.