Vacancy expired!
Our telecom client is looking for someone that will join their Tier III Support group. They will be responsible for looking at the code and identifying the issue, so that it can be sent out to the appropriate Development team to be fixed. This is an application incident management role that addresses issues with Content availability, metadata accuracy, station listings, and voice remote issues. It is a contract for 10 months and is on site in Philadelphia, PA. The pay is $25-30/hr.
Required Skills:- Demonstrated ability to learn and navigate systems of high complexity
- SQL
- Python
- ELK/Elastic Stack
- In-depth incident investigation across multiple supported teams, products, and disciplines
- Efficient & Effective Incident Resolution
- Communication of irresolvable incidents to Development teams
- Attendance to daily meetups
- Evening / weekend primary oncall rotation: 1 week of every 10
- Evening / weekend secondary oncall rotation: 1 week of every 10
- Documentation of incident summaries
- Documentation and presentation of any new knowledge gained
- Opportunity for Scripting is available but not required
- ID: #49392882
- State: Pennsylvania Philadelphia 19190 Philadelphia USA
- City: Philadelphia
- Salary: $25 - $30
- Job type: Permanent
- Showed: 2023-03-02
- Deadline: 2023-04-21
- Category: Et cetera