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Job Title: Technical Support EngineerLocation: Pittsburgh (PA)Client: OracleSummary:- We are looking for Technical Support Engineer (Level 2 Production Application support) with experience in Unix/Linux/SQL platformsQualifications: - 1) 3-5 years of relevant Production Support experience with a strong understanding of Java/DB/Messaging/LB Application Architecture and monitoring tools (AppDynamics and Splunk) aria-hidden="true" 2) Work with a wide variety of platforms and application stacks. aria-hidden="true" 3) Ability to understand new application frameworks in customer environments quickly ( Banking and Financial Domain preferred ) aria-hidden="true" 4) Strong technical skills PLSql, Unix, Preferred to have hands-on experience in Shell/Python/PowerShell Scripting aria-hidden="true" 5) Strong customer service and support focus with a desire to deliver a high-quality service aria-hidden="true" 6) Experience with working in an ITIL environment. ITIL Certification desired7) Basic knowledge of SDLC aria-hidden="true" 8) Ability to quickly receive and process information, make appropriate risk-based decisions aria-hidden="true" 9) Effective issue management skills, problem identification, root cause analysis, and solution recommendation aria-hidden="true"