Tourist Information Supervisor

To apply, you must be enrolled in PA CareerLink AND logged on to your CareerLink account, CLICK ON Apply. Follow Employers' instructions on the following screen to ensure you are properly referred to this job posting.Reference #: 4583148

THE POSITION

Are you prepared to lead the team that guarantees top-notch service for everyone at Pennsylvania's Welcome Centers? If you enjoy assisting others, making someone smile or just brightening a strangers day, then this could be the ideal job for you. Apply now!DESCRIPTION OF WORK

In this position, you will be responsible for supervising the operations of PENNDOT Welcome Centers. You and your teams will provide the motoring public visiting Welcome Center facilities with effective, efficient and accurate information and resources to shape their travel plans. Represent the Commonwealth of Pennsylvania by greeting, welcoming and assisting guests, maintaining a working knowledge of Pennsylvania's highways, transportation systems, public and private attractions and recreation areas, events, weather conditions, accommodations and tourist attractions, and by providing printed information to these guests. Additional duties involve public relations, support of internal and external communications to improve operations, quarterly meetings surrounding events, programs and services, and more!Work Schedule and Additional Information:Full-time employment

This position works a 6-week rotating 40-hour per week work schedule. Days and hours can vary from Sunday to Saturday, hours of operation are temporarily 9:00 AM to 5:30 PM, with a 30-minute unscheduled lunch until further notice.

This position requires overtime.

Salary:In some cases, the starting salary may be non-negotiable.

You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITYQUALIFICATIONS

Minimum Experience and Training Requirements:

One year as a Tourist Information Counselor; or

Two years of experience in work involving public contact; or

An equivalent combination of experience and training.Additional Requirement:

You must be able to perform essential job functions.Preferred Qualifications (not required):

Supervisory experience.How to Apply:

Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position.Veterans:Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):711 (hearing and speech disabilities or other individuals).If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.