Transportation Supervisor

The Transportation Supervisor will be responsible managing a team of delivery drivers. This role will be responsible for ensuring an exceptional experience for the customer. In addition, the TS may perform technical tasks such as troubleshooting technical issues and performing administrative tasks, such as managing team performance. The main tasks of the TS include fixing reliability issues, tracking service metrics, and leading the delivery team. ESSENTIAL DUTIES AND RESPONSIBILITIES Manage and support a team of delivery drivers Inform Regional Manager of any communications, personnel, or incidents that may become an issue Communicate emergency situations, accidents, or any unsafe acts that may disrupt service Conduct daily huddles to communicate expectations Observe loading process and validate piece counts before drivers leave Monitor performance and adjust to ensure customer commitments are met Reconcile daily receipts and inventory Ensure company standards are met (KPIs) Conduct ride-alongs and on the road observations Evaluate drivers and make recommendations concerning progress Deliver training of prescribed policies and procedures of the KSI Maintain maintenance and cleanliness of all vehicles Must be able to drive a route in the event a driver is unable