VISTA Program Coordinator

Job Description

The Serve Philadelphia VISTA Program places 60+ full-time AmeriCorps service members across 25+ City Departments for year-long or summer terms of service, fighting the injustices and causes of poverty.

We’re hiring two Coordinators to specialize in different aspects of this program: a Sub-site Coordinator, and an Outreach & Recruitment Coordinator. These two positions will work closely with the VISTA Member Support Coordinator and VISTA Program Director to ensure overall project success.

The VISTA Sub-site Coordinator will be responsible for supporting departmental supervisors to ensure successful project recruitment, development, and management.

The VISTA Outreach & Recruitment Coordinator is responsible for promoting the Serve Philadelphia VISTA Program to a diverse audience and recruiting members to fill project positions.

● Support the Serve team’s strategic efforts to increase diversity of VISTA applicants and decrease barriers to service

● Manage and develop social media and communications content in coordination with the Mayor’s Office of Civic Engagement and Volunteer Service

● Develop digital and print marketing materials for the Serve VISTA Program

● Manage and conduct all recruitment efforts for the Serve VISTA Program

● Develop application materials and documents for VISTA member recruitment

● Manage application launch procedures and timeline - including working with web-support team to update the application on the website; coordinating email, phonebanking, and other stakeholder outreach

● Manage and facilitate the application process for VISTA members including: application support, screening, sub-site interview support, member selection, member communication

● Work closely with incoming sub-sites though the member application process

● Contribute to and implement the annual recruitment plan for VISTA Cohort

● Establish and maintain recruitment relationships with local universities, organizations, and institutions

● Intentionally build and maintain pipelines for member recruitment to support a diverse Corps

● Manage the recruitment and member selection process

● Support departments and supervisors in recruitment and member selection

● Manage database to track recruitment efforts

● Recruit, onboard, and supervise VISTA Leaders

● Coordinate efforts to engage and maintain connections with Alumni of the program

● Lead cross-departmental trainings, meetings, and communications with City departments to develop three-year VISTA projects and AmeriCorps grant application materials that are in compliance and high quality

● Manage project and supervisor workshops and trainings for City departments who host VISTA members

● Support departments and Program Director with project development and VISTA Assignment Description development

● Execute general upkeep in compliance with grant requirements and regulations as needed

● Support the Serve team’s strategic efforts to increase diversity of VISTA applicants and decrease barriers to service

● Work with Program Director to identify City needs that could be met with VISTA support, including continuing work on the Opioid Crisis and supporting new efforts for COVID-19 recovery

● Support City departments through the project development process by maintaining communication and deadlines

● Conduct quarterly site visits with VISTA supervisors to ensure compliance and support for members with support as needed from the Program Director

● Coordinate review process for Serve VISTA Project proposals

● Train new and returning VISTA Supervisors on program procedures and protocols

● Support departments and supervisors in recruitment and member selection

● Provide ongoing support to supervisors and sites

● Support program expansion through relationships, training, and innovative tactics

● Work with the Director to develop and implement an evaluation tool to evaluate success

● Act as a representative of Serve Philadelphia on the National Service Task Force.

Each Program Coordinator should demonstrate:

● Ability to successfully work with others as a part of a team.

● Commitment to diversity, equity, and inclusion values.

● Strong presentation and training skills

● Clear understanding of best practices in community engagement and volunteer recruitment/retention.

● Demonstrated coalition and partnership building skills

● Identifying opportunities to strengthen existing programs, create and/or enhance implementation strategies, and work with a diverse team to implement action plans.

● Action oriented; an individual not afraid to roll up their sleeves and get into the details of the operation.

● Excellent time management skills with capacity to work simultaneously on multiple tasks and projects and deliver on deadline.

● Comfort working with data and digital systems.

● Ability to build new and maintain existing collaborative relationships with stakeholders.

● Excellent people-centered customer service skills

Additionally, the Sub-site Coordinator should demonstrate:

● Ability to mediate, problem solve, and coach supervisors to support and develop VISTAs

● Understanding of progressive workforce development principles

Additionally, the Outreach & Recruitment Coordinator should demonstrate:

● Demonstrated proficiency in recruitment, campaign, or similar setting.

● Strong presentation skills and ability to promote the VISTA program to diverse audiences

Qualifications

● At least 2-3 years of experience in program coordination

● Complete a mix of telework and in person duties

● AmeriCorps service experience is preferred, but not required.

Additional Information

What We Offer:

• We are a Public Service Loan Forgiveness Program qualified employer
• 25% tuition discount program for City employees (and sometimes spouses and dependents as well) in partnership with area colleges and universities
• Comprehensive health coverage for employees and their eligible dependents
• A wellness program that offers eligibility into the discounted medical plan
• Paid vacation, sick leave, and holidays
• Generous retirement savings options

The successful candidate must reside in the City of Philadelphia or establish primary residence in the City of Philadelphia within six months of employment.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to [emailprotected] For more information, go to: Human Relations Website: http://www.phila.gov/humanrelations/Pages/default.aspx