Business Support Specialist

DescriptionAt Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances. The Project Specialists are responsible for reviewing investment client files from branches within our footprint. The Project Specialists will be responsible for a variety of data entry duties, which include file review, quality control and scanning. Primary responsibilities include:

Sorting and compiling documents for data entry

Quality control check review

Reviewing and scanning client files

Completing operational risk management activities such as:

Record retention

Procedural governance

Compliance training

Participate in monthly branch file moves

Packing and shipment of client files to our data storage partner

Qualifications:

Strong communication skills

Attention to detail and strong organizational/time management skills

Ability to work independently and as part of a team

Ability to work in a fast-paced environment managing multiple priorities and perform in a deadline driven environment

Reporting and Analytics

Salesforce experience

Document scanning experience preferred

Proficient in Microsoft Office Excel, Word, Teams and PowerPoint

Associate degree/Bachelor’s Degree preferred

Lifting to 30lbs independently

Hours & Work Schedule

Hours per Week: 40

Work Schedule: M-F 8:00am-4:30pm

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.Equal Employment OpportunityAt Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.Equal Employment and Opportunity EmployerCitizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth05/30/2024