Credit Bureau Analyst/Tester Consumer Ops. Execution Professional

DescriptionIn this role, you’ll experience new things, create new opportunities, think beyond your role, and make an impact. As the Credit Bureau Analyst & Tester (Consumer Operations Execution Professional), you will be responsible for the conducting compliance testing and related to tradelines for the business unit and/or managing the daily tasks related to tradeline testing activities of Consumer Products, FCRA and/or CRA. You will be responsible for supporting initiatives that impact the overall business, ensuring that the solution can enable the business to achieve the intended outcome and understanding the organizational impact of change. Most importantly, you’ll feel valued for who you are and supported to achieve what’s important to you, personally and professionally! Primary responsibilities include:

Primary focus of role is on day-to-day deliverables, developing solutions based upon subject expertise, and occasionally representing the business at a broader level.

Investigate, document, and resolve tradeline anomalies and provide result reporting to the business line. Provide logistical support for key team and business unit wide initiatives.

Assist with managing operational and administrative support for the business in the region to include business strategy; improvement activity; program governance, measurement systems & reporting; risk and compliance support, and project resourcing.

Develop and maintain effective working relationships with peer level stakeholders across the business so that these contribute both to the effective operation of the business unit and the development of the unit business plan.

Minimum Qualifications:

2+ years of credit bureau reporting experience

Experienced on FCRA and CDIA Metro 2 requirements/standards and/or Consumer Lending products.

Proficient in e-Oscar and ChexSystems

Proficient knowledge with all federal and state regulatory requirements related to the Fair Credit Reporting Act, Data Furnishing, CFPB and other applicable credit reporting and dispute laws and requirements.

Strong proven written/verbal communication skills

Demonstrated success to work independently and effectively under tight deadlines.

Excellent analytical abilities and problem solving skills

Ability while processing daily tasks to consider process improvements simultaneously

Strong ability to multi-task; utilize effective organizational skills and time management skills

Intermediate or higher experience successfully utilizing Microsoft Office Suites including Word, Outlook, Excel & PDF Creation/ Conversion.

Preferred Qualifications:

Demonstrated past job history stability

Education, Certifications and/or Other Professional Credentials

High School or GED required minimally with 2+ years of relevant direct work experience.

Bachelor’s Degree in business-related field preferred

Hours & Work Schedule

40 Hours per Week

Work Schedule: Mon. – Fri. 8:30 AM – 5:00 PM ET with the potential for Hybrid and/or Work from Home

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.Equal Employment OpportunityAt Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.Equal Employment and Opportunity EmployerCitizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growthBackground CheckAny offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.07/15/2024