Housekeeper

Position Summary

The Housekeeper position is responsible for delivering 5-star cleaning service to our 88 beautiful guest rooms including turndowns and special services, resort laundry and cleaning the resort common areas. Housekeepers will be expected to work independently and within a team environment to provide clientele with an impeccable housekeeping experience.

Job Duties Correctly clean all assigned guest rooms and common areas including dusting, making beds, linen removal from rooms, retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning and more- all to Sonora Resort’s standards.Scrubbing, sweeping, vacuuming, and mopping the floors in guest rooms, public spaces, staff common areas and meeting rooms.Provide cleaning services during the day and turn down service during the evening.Update and record all cleaned rooms in close relationship with the department manager and Guest Services. Fill guest requests in a timely and efficient manner. Laundry services including sorting, folding and pressing a variety of linen.Ensure effective working relationships and clear communication is maintained with all colleagues and departments. Drive small electric vehicles around the resort.Trustworthy with sensitive and confidential company information (company + guest).Exemplary customer service skills and a demonstrated willingness to exceed guest expectations.Adapts easily to change; works quickly and accurately under pressure, tight deadlines and multiple priorities. Physically demanding tasks in a fast-paced environment with tight deadlines. Repetitive tasks, handling heavy loads, combination of standing, walking, or sitting for extended periods of time, bending, crouching, kneeling.