Marketing Specialist, Ecommerce Merchandising

OverviewYour Future. Secured. ISC2 is a force for good. As the world’s leading nonprofit member organization for cybersecurity professionals, our core values — Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence — drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you’ll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization — an environment of authenticity, trust, empowerment and connectedness that empowers all our successes.Position SummaryWe are on a journey of global growth at an important time in the Cybersecurity profession, with Ecommerce being a critical part of our growth plan as we build a robust digital purchasing experience for both individuals and businesses. As a key part of the Ecommerce team, you will work closely with multiple stakeholders across the organization to drive, manage and optimize our Ecommerce user and buying journey.Responsibilities

Responsible for building and merchandising digital product content and ensuring quality and accuracy

Handle day-to-day merchandising activities including new product uploads, promotional activities and reporting

Collaborate across Product Management, Communications, Pricing and other Marketing teams to launch new products, implement tests and improve merchandising, product recommendations, upsell/cross-sells and search results

Manage ecommerce projects including category builds, product detail maintenance and site testing

Act as the main conduit in the merchandising tools and recommend enhancements to the setup and process

Report on Ecommerce sales performance including KPIs, providing data-driven insight, and conducting deep dives where needed to better understand shopping behaviors and trends

Behavioral Competencies

Ability to work collaboratively across the organization, striving for excellence in all areas of responsibility

Highly motivated, proactive individual, with a can-do attitude

Exceptional communication skills (verbal and written) and presentation skills

Ability to confidently articulate information in a professional manner to individuals at all levels, working with both internal and external partners and managing expectations effectively

Effective organization, with the ability to multi-task, prioritize and manage multiple projects at the same time

Strong time and management to meet multiple deadlines with limited supervision and under own initiative

Qualifications

Hands-on experience with an Ecommerce platform; Commercetools experience is a plus

CMS experience; Sitecore experience is a plus

Knowledge of, and experience working, with analytical tools for performance measurement and reporting, including Google Analytics

An understanding of Ecommerce UX, content and development projects, and general knowledge of how users interact and shop in a digital environment

Strong data analysis skills, to be able to confidently propose optimizations

Education and Work Experience

Bachelor’s degree in Marketing or related field

5+ years of related working experience in Ecommerce Marketing or a similar role

Experience of working within a global organization preferred

Physical and Mental Demands

Work normal business hours and extended hours, when necessary

Remain in a stationary position, often standing or sitting for prolonged periods

Regular use of office equipment such as a computer/laptop and monitor computer screens

Up to 10% travel may be required

Equal Employment Opportunity StatementAll qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic as protected by applicable law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.Job Locations US-RemotePosted Date 10 hours ago (12/19/2024 11:50 AM)Job ID 2024-1974# of Openings 1Category Communications/Marketing