Senior Desktop Support Technician

16 Nov 2024

Vacancy expired!

Job Title: Senior Desktop Support Technician

Location: Cranston, RI 02920

Duration: 12 Months

Interview: Web Cam Interview Only

Required Experience:
  • The purpose of this solicitation is to hire an experienced Senior Desktop Support Specialist. A great understanding of Windows Desktop Administration, Active Directory concepts, Domain administration and thin client / Laptop computing are required. Win 10, O365, Microsoft Office, SCCM and Thin clients are highly recommended.
  • Experience with large scale deployments would be beneficial.
  • Work across a broad range of technologies and liaises across multiple areas of the business to support incidents, problems and requests.
  • Responsible for answering IT requests via ServiceNow Incident tracking system, phone email, or in person and explaining solutions in technical and non-technical terms.
  • Vendor is to provide an experienced Desktop Support Technician to the existing client’s Technical Support team.
  • Vendor is expected to provide a Senior Desktop Support Technicians onsite, will work mostly from the Cranston office, Monday - Friday 8:30am - 4:00pm
  • The anticipated duration of this project is longer than 12 -24 months with unlimited contract extensions.
  • The selected Desktop Technician will be working closely with the existing Technical Support staff and will interact will other team members on multiple aspects of the project.
  • The selected contractor will be responsible for Setting up Dual monitors on PC based systems.
  • PC builds from pre-defined images or custom build, deploying PC's and printers to end users, along with migrating documents to OneDrive, settings and custom software that end users have installed. It also includes configuring local or network printers for each end user.

About our Company: -22nd Century Technologies is a business enterprise that supports demanding staffing programs for Corporations and State and Local Government Agencies. Its journey began in 1997 by supporting large Federal contracts which nudged us in the direction of creating large candidate pools across the country. Over the last 20 years, we have built a strong business model that is carefully constructed to deliver on multiple facets. We have proven past performance of providing services that exceed our clients' expectations. Today 22nd Century technologies supports clients in all 50 states and has grown to be a company that is trusted and sought for providing a complex mix of workforce solutions. With a firm grip on the entire spectrum of staffing solutions, we have placed more than 500,000 skilled resources and delivered 15 million+ man-hours.“22nd Century Technologies is an Equal Opportunity Employer" and “s & all other parties authorized to work in the US are encouraged to apply."

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

  • ID: #22838554
  • State: Rhode Island Cranston 02920 Cranston USA
  • City: Cranston
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2021-11-16
  • Deadline: 2021-12-30
  • Category: Et cetera